Our first d/w was a Maytag that cleaned very well. Unfortunately, in 2 years time we had to replace the latch handle twice, it was recalled because of a potential fire, and ultimately, the tub warped and we replaced it with this Kitchenaid.
Having done extensive research, there is no one d/w that everyone loves. That being said, Kitchenaid comes up as one of the brands that most people prefer. Why not go with a middle level Kitchenaid? Again, all the research I turned up said that it was necessary to go with the higher end in order to get better quality. The higher end uses a different drying and washing process than the mid-range.
Another consideration was that only the top two models have the third tray for utensils. Both my husband and the appliance salesmen minimized the importance of this feature. Having now had the d/w for a month, it's one of my favorite features. Because of food allergies and because we homeschool, we run our d/w four times a day. I need every bit of space available for larger items. By using the upper utensil draw, I can place more items in the bottom drawer.
As I mentioned, I cook a great deal and use a 12 quart stock pot about once a week. I was concerned about being able to fit it in this d/w. Our previous Maytag was a tall tub and had a very large clearance from the bottom rack to the sprayer. No problem with the Kitchenaid.
There are several different options of cleaning cycles, and I do find myself using them. There's even an option for a shorter wash cycle. It's just as efficient, just not as energy-conscious. I haven't used it yet, but am thrilled to know it's available.
As everyone mentions, it's quiet as a whisper. I can talk on the phone right next to it with no problem.
When researching, I did turn up some concern over the side venting of the door. Have to say that our install left the vent just outside the cabinetry. No problems whatsoever.
If you do a great deal of cooking, this is the dishwasher for you!
Update: I wanted to post an update that as time has gone by my love for this dishwasher only continues. I run it roughly four times a day and have now used the 1 hour wash cycle. It's been an invaluable time saver. I've even washed our super large stock pot on the 1 hour cycle and it comes out clean.
My husband had expressed concern over the lack of a food grinder and my habit of not scraping the dishes immaculately before loading them. However, we've had no problems. I rarely remove the filter to clean it, and when I do I'm just rinsing it. It really isn't even necesssary. Almost a year later, and I still couldn't recommend it more.
This is the quietest dishwasher I have ever owned. We can run it while watching TV without any disturbance (our kitchen is open to the living room). It also gets dishes very clean. However, the drain pump went out after only 7 months of daily use. The warranty covered it but I was without a dishwasher for 2 weeks (by the time a service call was set up, then the part had to be ordered & took another week to come it). I am concerned that pump will go out again & the warranty will be expired.
I am not a fan of the 3rd shelf for small items. Tall glasses do not fit in the 2nd shelf because of that extra shelf & we rarely use that 3rd shelf. I finally pulled it out & keep it out. No need to pay extra for this feature.
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I had done a lot of reading about dishwashers when I decided to replace my Frigidaire Professional that came with my house. The Frigidaire never seemed to clean as we thought it should.
Long story short this is an amazing dishwasher. my mom cooked some lasagna we left the dish and merely put it into the dishwasher in front of the pot scrubbers. from caked and baked on sauce to perfectly clean. Trust me this is an amazing dishwasher and to top it off it is quiet. It also has a ton of room and a 3rd rack for small utensils.
you get what you pay for, buy it if it is in your budget.
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Our last dishwasher stopped working so it was time to get a new unit. My wife wanted a Kitchenaid because we've had pretty good luck with their products. What a disappointment!
When it showed up at our door, after waiting a week for delivery, the rear chassis wheel which is meant to help put the dishwasher in place under the counter was bent. I can overlook this.
The rear wheel which is plastic on the lower dish tray was broken off when we first pulled the tray out. Spoken with customer service for a new part, we will see how long it takes to get that in the mail.
Tonight we went to use the upper cutlery tray which is a shallow tray designed for items you don't want to put in the general utensil tray. Beth pulled the tray out and couldn't push it back in because another plastic rear wheel broke.
Absolutely frustrated given the amount of money I spent on this thing. In my opinion it should be PERFECT.
Oh by the way, when I open the box the dishwasher was soaking wet inside. So all of the documentation was essentially unusable. Next time it'll be Bosch for us.
On the upside, it is extremely quiet and I often will open the unit not knowing it is running. It also does a really good job cleaning our dishes. In that respect it's the best dishwasher we've had in a long time. My concern is the overall life of the product. Given that so many parts have broken already.
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Love the dishwasher. Quiet, quiet, quiet. And super clean results. Recommend it highly. However, the vendor had to send three units before we got one that was undamaged. I'm not sure it was their shipper's (Manna Distributing) fault. The boxes were undamaged but the dishwashers were dented and severly damaged. Might have been damaged at the factory and boxed that way. Who knows. But at least the vendor kept trying and never questioned that the damage was there.
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