- Accu-Chill Temperature Management System
- 6th Sense Technology
- SpillGuard Glass Shelves
- Dimensions (WHD): 35 3/8" X 70 1/8" X 35 1/4"
We bought this refrigerator eight months ago and have really enjoyed it. My wife and I have four children, so we load up both the fridge and freezer sections. We are always surprised at how much it will hold. I often open the door wondering where another plate of leftovers will go and somehow it just fits. For example, we keep four gallons of milk in one fridge door along with numerous bottles of condiments and usually a sippy cup or two. The slide out tray holds a deceptively large amount of stuff.
We couldn't be more pleased with ours and have had no problems, although sometimes the ice comes out a little crushed when it is supposed to be cubed. And we really like the way it looks.
I would recommend it and would purchase it again.
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Had it since July. The doors require a conscious effort to close, which after two months, we have not mastered. There is a soft beeping alarm that sounds after a time if the doors are not sealed. Despite this, we all find the doors ajar for no reason. The freezer frosted over after about 24 hours of being slightly open (we were gone overnight). Maybe we've had a lifetime of old fridges with inefficient, easy to close doors and need more time to get used to this fancy piece of equipment? I'd like to observe other "high-end" fridge doors in action.
Also, the ice cubes and crushed ice comes spraying out, making it difficult to capture them in a glass underneath the shoot. The inset tray does not have a drain for the melted ice which does not (in volume) make it into the cup. We keep a cotton rug nearby to absorb the water that comes from the ice surging beyond our containers onto the floor. The water that pools in the tray we soak up with a towel.
The fridge came new with a new house.
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We remodeled our kitchen in Feb 2012 and bought over 5K worth of SS appliances (and 5-year warranties) from Brandsmart in Deerfield Beach,Fl including this lovely-looking Whirlpool-Gold stainless-steel French Door Bottom Freezer refrigerator. Just 6 months later the plastic CENTER SUPPORT SNAPPED IN THE FRONT to cause the 2 vegetable/fruit bins it supported to 'fall' and become cockeyed (dropping inward, toward the center next to each other); this made the veggie bins hard to pull out and made the bottom DELI bin impossible to pull out (since the 2 veggie bins above it were now sitting upon the DELI bin below them).
There was no problem with Whirlpool Customer Service to send out a new plastic center support REPLACEMENT part since this was well within the 1-year warranty period from the Manufacturer (and the Brandsmart 5-year warranty period). Installing this part was easy and at first we chocked this up to 'infant mortality' where a somewhat defective piece of plastic had gone bad...(but we were WRONG!)...I say this because just 6 months after installing the REPLACEMENT part from Whirlpool, the same thing happened again...the same plastic center support SNAPPED IN THE FRONT to cause the 2 vegetable/fruit bins it supported to 'fall' and become cockeyed (dropping toward the center, and making the DELI drawer impossible to open).
Examination of the failing part shows a very weak engineering design concept in my opinion...that a 1/8-inch-thick piece of plastic that's about 1-inch wide,front to back could support the contents of not one, but TWO Vegetable/Fruit bins. Everyone knows that apples, oranges, pears, lettuce, lemons, and nearly every kind of fruit or vegetable has some WEIGHT that must be supported, and in this case the weight of a normal amount of veggies and fruits will cause the breaking failure of the plastic center support over time (6-months in my case). I have never owned a refrigerator with such a flimsy support system for the vegetable drawers or had to 'estimate' how many pieces of fruit or vegetables I could safely ADD to the two bins to avoid this CENTER SUPPORT SNAPPING failure due to their weight. So now I have an expensive piece of stainless-steel fridge that looks great on the outside but is very poorly designed inside with respect to the CENTER PLASTIC SUPPORT that really 'CAN'T SUPPORT' much weight in the vegetable/fruit bins at all.
To make matters worse when I called up Brandsmart Warranty services for a new veggie-bins center support the girl I spoke with told me "THIS ISN'T SUPPORTED BY YOUR WARRANTY TERMS AND CONDITIONS"and that they would only support "ELECTRICAL AND MECHANICAL FAILURES of the fridge". When I questioned why a SNAPPING PIECE OF PLASIC THAT SUPPORTS TWO VEGETABLE/FRUIT BINS didn't fall into the MECHANICAL FAILURE category, she still denied my logic; when I asked to speak with a supervisor a man got on the phone and backed up the poor girl that first answered the phone... so I told the super I'd find a new place to shop the next time, and would never buy another Brandsmart Appliance or Warranty again! I reminded him that when I bought the FIVE-YEAR WARRANTIES for all my new kitchen appliances in January, 2012 the salesman told me they would cover "ANYTHING THAT WENT WRONG" with them...the Warranty Supervisor told me that I was "misinformed" and that I should have read the terms and conditions before purchasing the warranties. I told him that I'd believed their salesman to be an honest guy and there was no mention about 'not replacing broken plastic parts' within the appliances when he sold me the warranties. So much for Brandsmart Warranties!
The good news is that I was able to buy a replacement plastic center support part from a local appliance parts store for under $20 that included a "free replacement of the part for LIFE". I installed the new part and will now hope this replacement part will last more than the 6-month lives of the first two that broke! Honestly WHIRLPOOL, did you ever TEST for the breaking weight of this extremely flimsy plastic center support for your two vegetable/fruit bins before releasing this refrigerator for sale? In my opinion the only thing that will permanently repair this engineering flaw is a center support part manufactured from metal instead of the plastic part supplied. For this reason only I'm giving this refrigerator a '2-star rating' as the rest of it has been working fine so far. (knock on wood!!!)
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We bought this fridge about two months ago as a replacement for a horrible Samsung that flooded our house. So far so good on this one.
It's big, with good-sized veggie and deli drawers, lots of tall shelves (once we took an extraneous one out), and a deep freezer. Everything seems to be kept evenly cool, except for a cold spot in the top middle where we found inadvertently frozen condiments. Now that we know, no big deal. The french doors work fine -the one that is supposed to be 'behind' the other will open/close independently with a bit of extra attention, and the alarm will let you know if you've forgotten it.
The only downside is the ice maker, which is ridiculously noisy both when filling with water and with chopping up the ice (or whatever it's doing). The capacity isn't nearly what you'd expect from such a big fridge; it runs out of ice after not many glasses. It has also jammed up with ice several times, requiring us to remove the ice from the top of the mechanism to prevent it from slowly melting into the little door tray all day. So definitely not a win in that department. But if you're mostly using the fridge as just a plain old fridge, then it's a good one.
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We purchased our new house in Oct. 2011, and the home builder offered whirlpool appliances as part of the upgraded service. Since then, our refrigerator has needed service twice, both for the same reason. The pump that sends water to the ice and water dispenser stops working. For the price of this appliance, I was hoping for a little more than 16 months use and two service calls, but it may just be the house that is cursed, as our other whirlpool appliances have also had problems, including the dishwasher and range hood.
As others have mentioned here, the ice dispenser is really loud, and unless you hold the glass right up against the opening, you will have ice all over the place, and very little in the glass. The temperature readings seem to be off as well, as we have had bacon freeze in the meat tray at the bottom of the refrigerator, not the freezer. I mean frozen solid, even though we have the temp set at 41 degrees.
If you think this is the fridge for you, then by all means get the extended warranty...whirlpool wanted me to pay $350 to come out and repair my fridge for the second time, since it is 4 months past my 1 year warranty.
Internal icemaker never worked. A technician came out FIVE! times in an attempt to fix it. Never did. The freezer barely works. The door if given a slight push unlike other refrigerators does not close by itself. Customer service is through Bosch terrible. They count the two year warranty not from the date you purchased it but from the date the store that sold you the unit got it from them...? ! They promised to look into the situation and call me back. Never did. I would not buy a Thermidor or a Bosch appliance based on this experience. Oh, and the bottom drawer rollout is problematic.
