Green Filter for Whirlpool 8171414 NSF Certified Refrigerator Water Filter, C...

• Swift Green Replacement for Whirlpool 8171414

We just received our first (and last) purchase of the Swift SGF-W41 replacement filter today. After following the install instructions precisely, including the 15 minute minimum water pre-soak and then flushed the filter with 2-3 gallons of water. After reading the product description prior to purchasing, I was really looking forward to trying this filter which replaces my more expensive Whirlpool/KitchenAid 8171414.

I'm very disappointed that the water tasted exactly the same as it does coming out of our unfiltered faucet tap water. There was absolutely no noticeable reduction in the Chlorine smell or taste. I had my other family members sample the water and all of us could not tell the difference between our unfiltered tap water and water that had passed through the SGF-W41 filter.

We were really hoping that the quality of water would be at least equal to the Whirlpool/KitchenAid 8171414 which we usually use, unfortunately it is not. In fact our six month old Whirlpool/KitchenAid 8171414 filter still does a much better job at removing the chlorine odor and taste from our water than this brand new Swift SGF-W41.

I was really hoping to be able to write a positive review for this product, but as already mentioned based on our experience I can not. I guess we'll have to pay the extra $$ to purchase another Whirlpool/KitchenAid 8171414.

*** UPDATE: The seller (Global Shop Stop) referred me to the manufacturer (Swift Green Filters). I emailed the manufacturer and also spoke with one of their customer service reps. They sent me a replacement SGF-W41 since he believed that the carbon block probably cracked during shipment. I'm happy to report that the replacement filter works fine. He also informed me that some of their earlier manufactured SGF-41's had carbon blocks that didn't entirely fill the plastic housing, thus allowing the tap water to bypass the carbon block filter. I also found out that the carbon made out of carbonized cocounut shells can be more brittle than traditional carbon blocks used in the original Whirlpool/KitchenAid 8171414 filters. Since the carbon blocks made of cocunut shells are more brittle, I would strongly recommend that the seller packages them with some cushioning material in a second outer box. They shipped mine just in it's original packaging wrapped only in a USPS shipping envelope. They should double box these with padding or at a minimum use a padded mailer to help avoid cracking the carbon block during shipment. ***

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We live in a area with flouride in the city water. Just wish that someone had come up with a refrigerator filter that will filter out the deadly flouride.