Frigidaire PureSource WFCB Water Filter

We did not receive the product advertised.

The advertisement states you will receive a "Frigidaire PureSourcePlus Ice & Water Filter (WFCB, 46-9906)". The product did not come in a Frigidaire PureSourcePlus package...just plastic wrap. I installed the filter and the water came out jet black. I ordered two of them so I tried the second filter, and the water was jet black again. This has never happened with Frigidaire filter.

I checked the invoice and it said they are Frigidair WFCB/RC-200 "Compatible" Replacement Regrigeragor Water Filters. If the company is selling a "compatible" filter, and not the manufacturer's filter why does the Amazon site describes and has a picture of the Frigidaire filter?

I e-mailed the company and they replied "Thank you for your order and email. From your description your new filters need to be flushed."

I ended up spending a lot more money and bought a Frigidaire filter but the water now does not taste the same.

This has been my worst online purchase experiences with Amazon.

In addition, while we did not request a refund the company subsequently wrote back and stated that they would credit our account since we were not happy with the purchase. While the company's customer service department was prompt and responsive, the Amazon website description should reflect the item being purchased in order to avoid confusion.

This is not a Frigidaire filter. I asked waterfilteronline and amazon to stop selling this item as a Frigidaire filter. Not only does the picture show a Frigidaire box but the description of the filter states Frigidaire. The filter I ordered did not come in a box nor did it have any certification stamp. These filters will fit in your refrigerator, if you are willing to risk your families health on an unknown manufacturer. In Waterfiltersonline's response, they claim that they have sold thousands of these without any problems. Waterfiltersonline did promptly refund my money but have not stopped selling off brand filters as the real deal and have not removed the picture of the filter that they do not ship.

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Item is not a Frigidaire brand filter, as was advertised. At least the receipt acknowledges that it's a "compatible" replacement. It wouldn't be so bad if they had been honest about it. I probably would have bought it anyway. But I resent being deceived.

Read Best Reviews of Frigidaire PureSource WFCB Water Filter Here

When you buy this item, make sure you are buying directly from Amazon and not another seller. The filter actually sold by Amazon is the genuine Frigidaire filter and comes in it's proper box. The other sellers are selling knock off filters that may or may not work.

If it says it's being sold by someone other than Amazon, look under the More Buying Choices and select the one from Amazon.com. Amazon will usually choose the cheapest seller for you by default, but in this case, that is NOT what you want. The bad reviews on this item are from people who ended up with knock off filters from non-Amazon sellers.

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The advertising and picture are misleading. This is NOT an OEM Frigidaire WFCB as pictured. It is an after-market filter. No idea as to the quality, as there are no ratings on the package. The water quality is important to me or why would I be buying a filter at all. Also, as another customer stated, the water initially comes out black. May just be carbon residue? but I have never seen another filter do that.

In fairness, the seller issued a full refund with no hassle, but the purchase was a complete waste of my time due to Amazon allowing this to be advertised in this manner.

Even worse, after bringing this to an Amazon rep's attention several months ago, they have done NOTHING to change the seller's listing.

Amazon please GET WITH IT, listen to your customer feedback and either correct or REMOVE this item!!!

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