EdgeStar 80 Can Built-In Beverage Cooler - Black/Stainless Steel

We purchased this EdgeStar 80 Cooler in July 2012. Within weeks the temperature inside began creeping upward. We emptied the contents, and unplugged the unit, hoping to "reset" the thermostat. After a day we plugged it back in and it cooled down to 39 degrees. Again after several days the temperature began creeping up. We repeated the process, and noticed that there was ice forming in the back wall of the inside of the cooler. Over the next month we repeated the process, thawing and plugging back in.

We finally called the company today, Oct 24, and were told by the service manager that it only has a 30 days labor warranty. We would have to find our own refrigerator service person, have them look at it, and that person could call and order parts. Edgestar does not have service people they work with or recommend.

I explained that the unit had never worked properly, and he said there was nothing he could do, because the unit was more than 30 days old. He stated that the company was giving us "excellent customer service" by telling us to find our own service person.

The unit is worthless. The company, located in Austin TX is worthless. The service manager would not even direct my call to his superior, stating that I could call back as many times as I wanted, and he was the only person I would be able to talk to.

I had hoped that by buying a product made in the USA, it would be a quality company and service. Do NOT do business with this company.

EdgeStar 80 can beverage cooler has great capacity and runs quietly. It has had some problems in the few weeks we have owned it with maintaining its gasket seal, so temps have risen. We otherwise like it.

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I guess the bottom line is that this product simply did not live up to my expectations. I didn't by the least expensive models I found because I was afraid they would not maintain the desired temperature. This unit advertises a selectable range down to 38 degrees. Unfortunately, it has a thermostat that shows the actual temperature, which, in my experience is usually between 40 and 46 degrees, depending on the external temperature. To be clear, this unit is in an interior room in a very well insulated office building, but if the outside temp is over 8i0, the unit isn't going to be under 40.

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I recieved the cooler as advertised, with very quick shipping, Installed the cooler and it runs very quit, can hardly hear it running, Love the Blue LED Display, and the Temp register!, Would buy another if needed....

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We purchased this product a couple of months ago. We actually returned a cheaper unit (diff brand) and upgraded to this beverage cooler because it was exactly the size, look, and quality, we were shopping for. Its worth the money. Has a blower built in to keep drinks cold. Plus ventilated holes in shelving for circulation. Looks high-end and has cool LED lighting inside! Would definitely recommend this product.