Extremely expensive product that stops working properly after 2 years. Frost started to build up in the back panel of my freezer, called the customer service who said the warranty is only 2 years and only the closed loop system is covered up to 5 years. He promptly said the problem is unlikely the closed loop system because the freezer is cooling and said good luck. You pay 5 times the price to have things break in 2 years with no warranty. HORRIBLE.
--hinges failed due to unreasonably low weight limit for custom wood panels (25 lbs). Even at they service tells me not to put anything heavy on the door.
--ice build-up on the back wall of the freezer
--compressor failed knocking out whole upper compartment
--ice build-up again, replacement moisture sensor did not fix problem. It takes a month from call to repair as there is only 1 service provider in the whole city of San Francisco
--Doors naturally want to swing wide open instead of being made with a tendency to close. Refrigerator was open 1/4" overnight and water came out the bottom all over my new floor.
I hate this refrigerator and the company that is contracted for US Warranty Service. Why does it have to take so long to get service? Liebherr will not give me a replacement for this lemon.
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