Vinotemp VT-45 Dual-Zone 45-Bottle Front-Venting Wine Chiller, Stainless Steel

• Freestanding 45-bottle wine chiller with sliding wood shelves
• Front-venting design allows for building in under a counter
• Dual-zones for red and white wines; 2 separate controls
• Thermal-glass door can be locked; digital display; interior light
• Measures 23 by 24 by 34-1/2 inches; 1-year limited warranty

We paid for and expected a high-end dual zone wine refrigerator. That's what we thought we had when I installed it. The appearance is indeed nice. However, there are two problems. 1) Spacing is tight between the drawers. Some common size wine bottles cause the drawers to hang up. And, the tops of the bottles on the lower rack get hooked on the lower drawer, so opening the lower drawer pulls them out onto the floor. 2) After giving the unit two weeks to stabilize, we found that the red wine and white wine zones can't reach their warmer and cooler settings unless the settings are only a few degrees apart. There is an opening between the compartments. Cold from the white wine section (they set it up so the cooler temp rack is on top) spills to the lower section making the reds way to cold (or the whites to warm, if you change adjustment ranges). With the red zone set to 65 and the white zone to 45, the actual stabilized temperatures indicated on the read outs are 53 and 48. That's not much better than having all the wines in one refrigerator.

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I concur with the previous review can't fit any slightly non-standard wine bottle, catches on other drawers, but most temperature. Somebody was not thinking when the put the hot under the cold and the cold above the hot. First can't meet the temperature you want, but completely illogical and wasteful of electricity. Unfortunately looking difficult to return as we ordered in Nov, but did not actually get installed until Feb.

And Vinotemp's customer service is absolutely non-existent, not returning any emails. Hence this review. Will probably think about reporting to those who give out "EnergyStar" awards. Suggest another category, "EnergyHogs" ok I'm an electrical/physics type and so the above infuriates me as this type of engineering is plain bad!!

So how do I really feel?

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I purchased this product for installation under a coffee / wine bar in our lake home. It is a very nice looking unit, but I cannot recommend purchase.

First, this box lasted only 3 years, and then simply quit. I took it into a qualified repair shop who diagnosed the problem as being a defective control board. Read a little on the web about Vinotemp, and you will see I am not alone with this problem. The part is advertised on their website for $47, plus $10 shipping, but no parts are available I have been out of commission since the end of August, and today's new forecast for parts availability is "3-4 more weeks." My repair man and I have both been in contact with Vinotemp, but nothing specific can be said when I will have my replacement part and my unit back to duty.

When it did work, temperature fluctuations ran 5 degrees or so over or under the desired setting. This may bother some people, but for me and the "mid-range" wine I stock, no big deal.

Far more disappointing is the seeming poor product quality, and the proven poor quality parts support.

To do over, I would buy a free-standing (versus built in, which is front venting) unit, as there are many on the market at far more attractive price points.

I'd recommend getting a different brand name.

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We have had this wine cellar installed for 2 months now and have been impressed with its performance. The temperature control works great on the unit we have and chills and keeps its temperature gradient as programmed. As would be expected, temperature is much more stable as the quantity of bottles increases in the fridge. The only complaint is the spacing between the shelves. The proximity of the draws on top of one another does not allow any larger than normal diameter bottles to fit without interfering with other shelves. I should mention that the display shelf will only accommodate bottles that are slightly shorter but not to much wider than average. Of 12 different bottles we tried, only one fit, while still allowing the shelf directly above to open.

Overall, great fridge, it looks fantastic and keeps our wine stored at the proper temperature.

This cellar is a great size and with the stainless steel front and wood at the front of the shelves, it looks great built in to my pantry. Obtained this cooler about a year ago and it looks great. As to the other reviews complaining about the cellar design being poor with the colder section for whites on the top and reds on the bottom, I think they're misthinking. Although you can't have a HUGE temperature span between the two sections, I don't find that I want that for storing my wines and I assume it was designed this way because it takes less energy to keep a small compartment cold than a large compartment. Sort of like having the little freezer at the top of your refrigerator maybe? It definitely has been maintaining my desired temperatures properly. Anyway, I think the display shelves are handy and this Vinotemp looks great! Definitely wasn't disappointed and don't think you will be either.