Koolatron WC24 Black 24 Bottle Digital Temperature Control Dual-Zone Wine Cellar

• Free-standing, flush back design
• Uses thermoelectric cooling technology - no noisy compressor
• Easy digital temperature controls, in °c and °f- upper zone 7°c - 12°c (45°f - 54°f)- lower zone 12°c - 18°c (54°f - 64°f)
• Capacity: 24 bottles x 750ml (25fl.oz.)
• Features double panel glass doors, removable shelves and double panel glass doors

The product works well so far, is quiet, and I like having two zones. However, I didn't realize that it would be predetermined where red and white will be with temperature ranges pre-set for each. I like white more than red and this refrigerator is geared to more red than white.

It arrived dented on the left and right sides. This was highly disappointing.

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I got this wine cooler as a Christmas gift for my wife in 2011 and it started crapping out shortly after the 90 day warranty expired. I've waited so long to write a review because I wanted to contact Koolatron's support before I made a decision on the product/support.

First, the lower/larger compartment quit working after about three and a half months. I had to move all of our reds into the original cooler that was not being used.

Next, the upper/smaller compartment quit working about a month and a half later. With both compartments, no matter where I set the temp, it wouldn't change.

Finally, about their customer service. It took so long for me to contact them because they're only available 8AM-4PM Eastern. I work 8-5. Being a tech myself, I wanted to be in front of the cooler in case there was something they wanted me to visually inspect. After being on hold for about fifteen minutes, I got to speak to a live rep. I explained why I was calling and she simply said "Well, It could be the chip or the board. We sell the chip for around $78 and the boards are (I don't remember the cost but it was too high). You're better off finding them locally. You'll probably be able to get a price on them if you can find someone who services 12V appliances, like, an RV dealer." That's ridiculous.

Now, all I have for the couple hundred dollars I've spent is a fancy glass, chrome and black stand for my original wine cooler. Which by the way is an 18 bottle Emerson that's still running strong.

I work TOO hard for my money to EVER throw it away on another Koolatron product!!!

I hope this review is helpful in your making a decision on, at least, which products to avoid.

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We really like the Koolatron. Since we drink more red than white the larger red section works well for us. We recently had the top section stop cooling and Koolatron sent us a replacement part for free. Great customer service!

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It is beautiful, but the temperature is hard to control... it never keeps the setting you choose; it always stays a couple of degrees higher or lower from what you set it to be, but it worked. Now, only 8 months after I purchased it, it stopped working. When I looked at it, the temp was 70 degrees and not cooling any more. :( Very disappointed!

It is a beautiful unit as well as the duel function for both red and white wine and easy to set up..