- 5 Tempered Glass Spill Proof Shelves
- Twin Cooling Plus System
- CoolSelect Pantry With 3 Level Temperature Controls
- Dimensions: (WHD): 35 3/4" X 69 3/4" X 35 5/8"
Pros:
1) love the fridg....roomy fridg section
2) LED lighting
3) look and feel
Cons:
1) Not holding temp correctly. Tech was out today and they are replacing the temp sensors. Hopefully this will help.
2) Got eggs? Normally we store our eggs on the top right shelve on our side by side. The dozen standard size egg carton does not fit on the top door shelve of our new refrig. I thought that was annoying. We actually had to put the eggs on the regular shelve.
3) buzzy sounds when power cool is on. The tech checked the compressor, fans, condenser and was unable to find the issue. I just happen to touch the back of the fridg near the freezer section and the sound stopped. I remove my hand and the buzzy sound is back. did that 5 to 8 times and it was consistent. We looked inside the freezer and the tech tighten a few screws from the inside back of the freezer and the buzzy sound is solved.
4) Ice maker: The good: Fast production and ice is great! The bad: Each time it pops an ice get ready to cover your head! You think someone threw a rock at your window. It is loud, really loud! My side by side is whisper quite when it comes to making and popping the ice out. This was just amazingly very loud and I am not over saying this. We have a large house and I can hear it all the way in bed across the entire house. At least your Samsung is making a statement that I just popped out ice ready for you...Maybe voice notification of a pop!
I am happy with the fridg. Hopefully once the sensors are replaced it fixes this temp drift I am facing. I noticed if I unplug the Refrig, wait 10 mins and turn it back on it will display the correct temp then later in a few day the temp drift. I had it set at 34F but the thermo is actually 48F inside.Bought this during last year black Friday at $1599!! I guess I don't have the right to complain at that incredible price! I have been using this for a month. So far so good! I have read numerous compliant about this fridge on Bestbuy and other website. Yet, I still risked and bought this model (coz I like its size and look). I believe either I am lucky getting a good one. Or, others did not do what it's suppose to do. Per Lowes technician's advice, you gotta dump the 1st 2 gallon of water in order to avoid dripping. Also, after 24 hrs, you should dump the 1st bucket of ice cubes as well. I did those and I don't have any problem.
Also, if you feel the fridge is not cold enough. Press 'Power Cool' or 'Power freeze' for 3 secs...and adjust to the desire temp...something like this. Hope this will help the others! This is a nice LARGE fridge!Letter to Consumer Reports:
I bought this SAMSUNG RF266ABRS fridge because it was recommended by Consumer Reports in August 2009. This fridge and other SAMSUNG fridges should be taken off the recommended list because there is an inherent design defect that causes ice buildup on the evaporator coils.
First there is a rattling noise as the fan hits the ice buildup.
Then the noise stops when the ice completely blocks the fan but then there is no more cooling happening.
There is even a class action lawsuit against SAMSUNG fridges:
Please look into this Samsung ice buildup problem. The Samsung fridges should definitively not be on the recommended list but put on the "do not buy" list. The ice buildup issue occurs about 1 year after purchase. SAMSUNG is not acknowledging the problem and does not help its customers.
Letter to SAMSUNG:
I am deeply unsatisfied on how SAMSUNG handled the warranty policy with my SAMSUNG Fridge French Door Model RF266ABRS. This fridge was defective starting Year 1 and was not repaired appropriately the 1st time. All was done on the 1st service visit was to defrost the evaporator not fixing the problem itself.
Of course, the problem reoccurred 1 year later and every year after that. Since the technician explained the problem, how to solve it and SAMSUNG customer service gave me a hard time because it was a few days over the 1 year purchase date, I dealt with it personally by unplugging the unit and let it sit unplug for 24 hours. Not a satisfactory resolution, just a quick workaround, until I got fed up with losing food and asked for SAMSUNG to resolve this problem once and for all.
First this problem should have been resolved the 1st visit. Secondly I learned recently from numerous complaints and videos on the web that this is a defective design in SAMSUNG fridges that causes the ice buildup on the evaporator.
Here is a video showing the defrost sensor modification kit to fix evaporator ice buildup. This is for the SAMSUNG RSH1 fridge but it is the same modification that was done on my fridge by the repair technician who came to my house:
Many SAMSUNG fridges have the same cooling design thus sharing the same ice buildup issue.
I was charged $104.68 to fix SAMSUNG own defective design! This is outrageous and no decent company would shift the cost from itself to their customers . It shows utter disrespect for its own customers, not counting the monetary damage. Sir, should I remind you that your customers are your most important assets and should be your priority number one!
SAMSUNG should have done everything in its power to help its loyal customers by fixing its defective fridges FREE OF CHARGE.
The technician explained that he had to move the defrost sensor away from the evaporator in order to let the defrost cycle run longer and completely defrost the evaporator from any ice buildup. He also put a wider drain clip. The older clip was too small. It would get iced up and not let water drain away from the evaporator. There is also a new metal clip that attaches to the heating element and goes inside the drain clip to heat any ice there if needed so the drain cannot get clogged. In addition, a new seal kit put on the market by SAMSUNG 3 months ago was used to seal the evaporator compartment to prevent moisture to get in and improve circulation airflow provided by the fan.This is a really good refrigerator. Shop around and you can find these a thousand less than regular price...
External:
This refrigerator barely fits in my cabinet frame in my kitchen. My previous fridge (25cf side-by-side) had about an inch of space on the sides and about four inches from the top to spare. I measured the cabinet space prior to buying the Samsung but was sure surprised at the size of it when it was installed.
The back of the fridge is very flat... completely sealed off. It does not have space to tuck/hide away excess water lines. Samsung provides a flat three pronged wall plug (more on that in a bit) but the waterlines was a small issue for me. Initially, the Samsung fridge stuck out two inches more than the previous model. After coiling the excess water line and inserting the excess into a small hole in the drywall (with a nice wall plate) all is well.
I read in couple places online that the "motherboards" in these new high-tech fridges can get damaged by power spikes/surges and are extremely expensive to replace. So I ordered an inexpensive single surge protector (made by Belkin) and a flat extension cable to go with it.
[IMHO, the only real alternative (size and space) to this fridge are counter-depth refrigerators (priced a grand more).]
After two days, I noticed a lot of reddish/brown streaking on the stainless steel face. At first, I thought it was dirt from the cloth/sponge I was using to clean the surface. It looked like rust, smelled like rust (very metallic odor) and stained a white diaper cloth like rust. I quickly googled "rust streaks on my stainless steel appliance" and found a simple solution: baby oil/mineral oil. That took care of all the streaking.
The stainless steel is only on the doors, not the sides or the back. The sides are dark grey and glossy similar to most refrigerator surfaces.
Last interesting note about the exterior: The stainless steel on this fridge does not attract magnets magnets only stick to the sides. We used to have magnets from all around the world on the fridge... not any more. Funny thing is, some of my other ss appliances do allow magnets to stick...
Interior:
I think a 29c ft refrigerator says it all for space. The doors have ample storage space and are very solid. Even with four gallons on milk on the door shelves, the door still feels light and solid.
Lighting is perfect. External lighting is also nice. At night it can illuminate the entire kitchen floor.
Operation:
The "Super Freeze and super cold" options work great. Moving from the old fridge to the new one was quick and easy and nothing spoiled in the process.
(This model is a single ice maker.) No issues with ice, crushed or cubed. Makes ice from filtered water.
Fridge temp is 2 degrees colder than the door computer display reports. I guess this is better than if it reported the opposite.
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About 2 1/2 yrs ago we bought all brand new home appliances, all SAMSUNG (unfortunately!) from LOWES in Hawaii. Planning to sell our house we didnot buy the extended warranty...After 2 years the refrigerator developed problems:the bottom freezer section, it became all frozen, the technician said it is a COMMON PROBLEM with SAMSUNG, the gasket needed to be replaced++. Also the light went out in the freezer as well as on top, the LED, above the water/ice spout...obviously we got a lemon! the estimate for the repairs was $ 600.00 ++, LOWES said after 7 days they do not accept any returns ( after spending 0ver $ 5,000.00++ we will NEVER shop at LOWES again!) SAMSUNG said sorry, YOU SHOULD HAVE BOUGHT THE EXTENDED WARRANTY!!!...what an expensive piece of junk! besides the refrigerator the microwave also died, the technician ordered a piece that was still under warranty, but still it didnot work, the repair estimate came to over $ 350.00!!! another piece of junk! bad luck indeed, but honest-to-God truth! we paid almost $ 200.00 to technician ($ 75.00 + tax /visit) for nothing!...now we worry about the stove, the dish-washer etc...
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