Whirlpool GX5FHTXVY Gold 24.8 Cu. Ft. Stainless Steel French Door Refrigerator - Energy S

• Contour Smooth Door With Hidden Hinges
• 4 Spillproof Adjustable Glass Shelves
• Temperature-Controlled Flat Front Pantry Drawer
• Dimension (WHD) 35 5/8 X 69 15/16 X 35 1/2 In.

I have had this refrigerator for 2 1/2 years. A couple weeks ago it stopped cooling and spoiled a fridge full of food. Turns out these models are notorious for faulty defrost thermostats, defrost heaters, and control circuit boards. Bottom line it will cost you time, money, and aggravation.

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I have had this fridge for 2 years, and it has defrosting issues. The only thing Whirlpool can tell me do is replace are the items mentioned in the above review. I replaced then all and It still doesn't work.

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After 2 1/2 years, the defrost unit failed. It cost over $400 to get it repaired, plus the cost of replacing the spoiled food. I regret buying this refrigerator and now I'm worried about it happening again.

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I bought this refrigerator 2 years ago and it has broken twice already. The first time it was the thermostat. Then it was the electronic control. All the food has had to be thrown out twice and it has cost $343 to fix everything so far. Now we are getting a lot of frost in the freezer. I'll never purchase a Whirlpool again!

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A couple of years ago this fridge had pretty good reviews, so I ignored the warnings and bought it. What could go wrong? I thought people who needed a door alarm must be pretty unconscious. Well, my bad. These doors don't close like single doors; there's a mechanism in the middle and it sometimes keeps the doors from closing. You find out the next morning, when the fridge has given up and everything is warm and ruined.

The freezer has a similar problem. If you fill it good and full, things can block it from closing entirely. . .and again, it shuts off and lets everything thaw. Plus, there seems to be an inherent design flaw that causes ice to form in the freezer back, blocking the drain until water drips out the front. I found a YouTube cure but it could cost if you're not handy with tools.

All this, and I didn't even know about the problems other people have had! To tell the truth, though, I like the design and mine has been pretty reliable. But the lack of a door alarm, coupled with the mechanism that prevents assured closing, is a fatal flaw. You will eventually rush and fail to notice the door isn't quite closed--and there goes a bunch of food. Look elsewhere.