Avanti : WC1500DSS 15 Built-Avanti : WC1500DSS 15 Built-in Wine Cooler with 30-Bottle Capacity

• Holds 30 Wine Bottles
• Removable Stainless Steel Handle
• Interior Fan for adequate circulation
• Soft Interior lighting
• Tempered Glass

The fridge is fine, but NO customer service. The first one leaked freon from the moment it was plugged in. They finally replaced it.... but what a nightmare! Their people are unhelpful, do not return messages, and give you zero support. When they finally shipped the replacement, I couldn't understand why it was WEEKS late. Finally I tracked it down -first, they'd shipped it late, second, they hadn't bothered to tell me when it was being shipped, and finally -I love this part, since it's a snapshot of the whole process --even when I got ahold of them, they never told me that it was a special delivery and UPS would hang onto it until I called them and arranged a special delivery. I tried to complain, the service dept wouldn't take my calls, even the President refused to take calls. If you have any choice, don't do business with Avanti -decent products, terrible service and treatment of customers.

ADDENDUM So, it's now 3 months since the replacement arrived and this one is going bad too. Apparently the fan is shot. Just not quality products. My advice is spend the extra and buy from one of the better manufacturers.

Buy Avanti : WC1500DSS 15 Built-Avanti : WC1500DSS 15 Built-in Wine Cooler with 30-Bottle Capacity Now

Buy it, enjoy it, pray it never needs service. Because if you ever need a part, more than likely, you are going to be flat out of luck.

I have a 35-bottle Avanti cooler that is a few years old. The thermostat went out on it. I called Avanti.

Them: That unit has been discontinued.

Me: OK, how do I go about getting a replacement thermostat?

Them: That unit has been discontinued.

Me: Can you recommend an appliance parts store that may have a replacement thermostat?

Them: No.

Hoping that I had just had the bad luck to have drawn a service rep who was having a bad day, I called again later. Same story.

I spent hours searching the Internet for a replacement part. No luck there, either.

So, buy it, enjoy it, and pray you never need service.

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We bought the wine cooler to replace a trash compactor that we never used. It's not quiet (quite noticable when it's running) but I can live with that. What annoys me is that when the power goes out (happens a lot in Houston) the cooler resets to factory defaults, ignoring any temperature you set and forgetting other settings like Celcius versus Fahrenhiet. Since I use it to store red wine this results in the wine being much colder than it should be. For this reason I cannot recommend this product to anyone serious about red wine.

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I purchased this model to replace a trash compactor in my kitchen during a remodel 2 years ago. When the cooler was first installed, it was kind of loud, but not too bad. Over time the motor has gotten measurably louder. Now, when it kicks on, it sounds like a garbage disposal. I've turned it off and am looking to replace it as soon as possible. I cannot recommend this unit.

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We ordered and installed this wine chiller six months ago and we are greatly enjoying it. My only wish is that there was a way to lock the controls. They are so sensitive, that any random touch can change the settings, and even turn the unit off. Other than that, it is a great little built in unit.