Frigidaire 240323002 Door Bin for Refrigerator

We purchased this FRIGIDAIRE side by side for our home and rental property, last year! We are a two person family and the rental property was an older man and women. Approximately, 9 months after purchase we noticed fractures,tiny vein like splits in the bottom of a few bins while cleaning them, on both refrig. We assumed they were natural plastic folds and ignored them. two months ago ,one Gallon bin (# 240-324502) came crashing to the floor, when our niece opened the refrigerator door. The bin held mustard, ketchup and assorted salad dressing bottles. The Gallon bin is rated for two gallons of milk. THIS WOULD NEVER HOLD THAT WEIGHT! The bin broke away at the hinges and the fracture finally broke the bottom out. We assumed she pulled on it and did not contact FRIGIDAIRE! Two days ago, I opened the frig door and another on came crashing to the floor, breaking glass bottle condiments on my kitchen floor. The same breaks and fracture in the plastic were apparent. THESE BINS ARE CHEAP AND DEFECTIVE! I contacted FRIGIDAIRE and they told me its over the year warranty, SORRY; and gave me all the phone numbers, web addys, parts locations in Jacksonville one hour away) and info to purchase some more PLASTIC BINS! GALLONS ARE $43.58 , Smaller bins are $34.50, plus shipping and handling! When I checked our rental properties refrigerator, our tenants had one broken bin in the garage already! All were already fractured!

I spoke with FRIGIDAIRE AGAIN! Explaining to them this is a defective plastic and needs their attention. I was told for a service fee of aprox $125.00, they would send out a rep to view the plastic bins for defects. But only then would it be noted that they were defective and it was their opinion that had the last word.

Who thought that game up over there at FRIGIDAIRE?? Make the customer pay out of pocket $125.00 bucks for a FRIGIDAIRE REP to tell you what you already know they will say.." Sorry, they are not defective", and be out $125.00 and still have no bins to hang on your refrigerator door inside this big stainless steal over priced chill box?? Are they that cruel and uncaring?

That deal already sounds BIAS and being out $125.00 is not fair game. So, all in all this is my OPINION:

They make money off these broken bins! BIG BUCKS! They want them to break away and make you think its your fault! Your kids are pulling on them, you are chilling 50lb weights in the bins, YOU ARE THE PROBLEM HERE, not FRIGIDAIRE!!

It the lowest of lowest scams. FRIGIDAIRE Produces cheap break away plastic bins that can't hold a bag of marshmellows, yet rate them for two gallons of milk, and keep the customer re-purchasing their parts. I'd be ashamed to be the engineer who rated these! It was probably a monkey with some building blocks and a banana reward system, named BOBO the chimp!

FRIGIDAIRE is not true to its customers. FRIGIDAIRE is GUILTY of producing Cheap bins for a high grade expensive refrigerator and refuse to do anything about it! "FRIGIDAIRE" SHAME ON YOU!!!

We will never purchase, FRIGIDARE APPLIANCES again! WE WILL PASS THE WORD ABOUT THEIR CHEAP BINS, RE: FB,MS, Quepasa,Blogs,Tweets,Emails,letters and web!Just like the their overwhelming many "Frigidaire parts" sites! I adore the internet for this, getting it out there for as many people to see as possible! We pray this stopped someone from making this mistake and purchasing from a BIG company who found away to never stand behind their product! Unless, you want to pay for a FRIGIDAIRE REPRESENTATIVE to say it to your face? It can be arranged.

The solution is to NOT buy the refrigerator in the first place. An expensive lesson for us. The flimsy clips on this bin spontaneously shattered and dumped everything on the floor when I gently tugged the door open one day. It was the LEAST-used bin in the fridg, just a few condiments.

Also, the crisper drawer wasn't completely closed one day, and parts of THAT drawer AND the shelf it hangs on shattered when the closing door nudged it shut as it closed.

A similar shelf/drawer arrangement in the freezer broke from (gasp!) the weight of 8-10 pounds of frozen food in the drawer. All told, it's been close to $200 to replace all the the cheap junk with more cheap junk. Pathetic, but I'm sure Frigidaire sees that as a huge success story.

Sadly when I went back to the store to see if other fridges might be an improvement, their shelves and bins looked equally flimsy.

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I don't know if the title to my review was descriptive enough, but I will say it another way these bins are worthless I can't believe they would put them into a refrigerator to hold milk, what a joke. I was upset when my two year old broke the 1st one I thought he had pulled on it. Then my wife broke the 2nd one. Junk and I agree I am sure electrolux (who owns frigidaire) loves that they screwed us, but people remember quality.

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It deserves zero star. The shelves keep breaking, the design is so flawed and the quality so cheap. I replaced all 3 door bins but finally gave up because the expense was getting ridiculous for replacement bins lasting no more than a couple months with light use.

Now I have a mostly useless fridge door where I can't store anything. Very unhappy customer, but the company must be laughing all the way to the bank, making a lot of money from people buying replacement shelves over and over.

Needless to say, I will never buy a Frigidaire appliance again. And next time I buy a fridge, I'll buy one with molded door shelves if they still make them.

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We have a Prof. Series side by side, stainless fridge, the glass / plastic feeezer shelves are poorly designed, the extruded "clip" on le leading edge fits poorly and looks like a child designed it.

The plastic frige shelves are totally trash (I am a desiger of injection molded products, have been for 25 yrs).

Anyway, this is our last Frigidaire product. I hear the Germans make good stuff, maybe time to look into that!

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