Samsung RF266AEWP 26 cu. Ft. French Door Refrigerator - White Pearl

• Samsung
• Samsung RF266AEWP 26 cu ft French Door Refrigerator with 5 Tempered Glass Shelves CoolSelect Pantry Internal Water Dispenser Builtin Automatic Icemaker and LED Lighting White160RF266AEBP RF266AERS RF266AEPN
• RF266AEWP
• Samsung: RF266AEWP

Purchased new in June 2011, by October the refrigerator stopped working. The local authorized service company doesn't have parts in stock. I had to wait over a week for Samsung to ship the parts directly to my house. Lost an entire frig full of food.

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We purchased this refrigerator in the summer of 2011. After 4 calls for the same parts breaking (ice maker and the "Twin fan and auto sensor component) we were able to take advantage of the lemon law (4 repairs for the same problem within 1 yr.). Samsung had to replace the 26.7 cu.ft for free. Unfortunately, we did not get the opportunity to select a different refrigerator. FOR THIS FRIDGE, I WOULD HIGHLY RECOMMENDED THE EXTENDED WARRANTY, which is something my husband and I typically do not do. Thankfully, and truly by a stroke of luck, we had the warranty (the salesman forgot to take it off the during the invoicing process as at Sears).

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We purchased our Samsung Refrigerator in early 2009 and for the first three years it worked fine. Not great as the ice maker is VERY LOUD and VERY SLOW. However, after 3 years we began to notice that opening the veg bin became hard to do. Further inspection showed ice build up underneath the veg bin. Called out the repairman and was told to DEFROST the refrigerator for 48 hours and the problem would go away. Defrost a frost free refrigerator??? Two weeks later the same problem. Called out the repairman and was told that this was a common problem with Samsung and that he'd have to order parts. Parts were installed and 5 weeks later, the same problem. We're not out a dime as yet because we purchased the extended warranty. Now the repairman has ordered the same parts so we're waiting for them to be installed, but have been warned that they too will most likely not fix the problem. Best solution for this problem and for any Samsung refrigerator is to put it in the garage and go get something else. Ice maker is too loud, water builds up then turns to ice INSIDE the refrigerator, which then drains onto your kitchen floor.....other than that, not a bad product if you put it in the garage. Don't purchase a Samsung refrigerator unless you purchase a 4 or more year extended warranty. The warranty says that after three attempts to fix the exact same problem they'll refund you the purchase price (plus tax). I've discussed this with the Warranty Company who has confirmed that this is the only solution because at some point it starts to cost them more than it's worth to continue sending out the repairman.

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I purchased Samsung refrig french doors model # RF263AEPN exactly two years ago. Fell in love with the refrig and relied on Consumer Reports when I purchased it. Approx 3 weeks ago the motor ran non stop, getting louder as each day passed. Called Samsung hoping they would help. They told me it was my problem since it was out of warrenty. The fan and coil simply froze and it would need several hundreds of $ to repair it. I did nothing wrong to cause this problem...it is obviously a defect in manufacturing of the refrig. In checking websites I discovered this is a common complaint and a class action law suit is in the works. Please check different websites before making the same mistake I did. Please do your homework!