LG : WM2801HWA 27 Front-Load Washer with 4.5 cu. ft. Capacity White

• TrueBalance Anti-Vibration Technology
• Superior Cleaning With The SteamWash Option
• LG Exclusive Allergiene Cycle Reduces Allergens
• Dimensions: (WHD) 27 X 38.75 X 29.75 In.

My wife and I purchased this machine back in 2009 after some research. There aren't many reviews at that time on other sites regarding this washer, but the sites that contain reviews did say it's a decent washer. We took a risk and went ahead with the purchase. I figured paying $1400 for a washer means no issue for at least 5 years, and it will saved us on the water bill. I was fatally wrong in all aspects. Below are just some of the headaches I had to deal with;

1. After couple of month, water started to leak from the front door, it's a slow leak throughout the entire wash except for spin. Call LG, they sent someone to my house to fix it. He used a hair dryer to heat up the rubber piece of the door, saying the rubber is not fitting perfectly, fine, I let that go. A week later, water started to leak out again, called them again, and this time took couple of weeks for the same guy to show up. This time, he ordered a new piece for the door, he replaced it and everything was working fine, but recently, water started to leak again, but that's the least of my problems.

2. Before I discovered the door was leaking again recently, I discovered a puddle of water underneath and around the washer after a wash; I didn't want to jump to conclusion until i see it myself. I put the washer in a quick wash setting and literally stood there to see what's going on and see where the water was coming from. More than half way into the wash, water started to leak out in large amounts from underneath the washer. My warranty expired with LG, but it's a good thing that I purchased extended warranty from Home Depot. I immediately called Home Depot and I am scheduled to have someone to look at the washer this week. I also called LG and filed a complaint with their corporate (I am not sure if that will do anything for me, but I just need to vent) I shouldn't have to deal with this level of headache after paying $1400 for a washer. Never again would I buy a LG product.

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I bought this washer because I wanted to be able to wash our king-size comforters at home instead of lugging them to the laundromat. This was one of the largest we could find, and I liked that it played a little tune at the end of a cycle instead of just a beep (our washer/dryer are in the basement). I do about 15 loads of laundry a week.

One thing I will say is that it gets my clothes really, really clean, but it does that primarily by beating the heck out of them. I have never literally worn out clothes until I got this washer I am very easy on my clothing and even my absolute favorite clothes only get worn about 10 or 15 times a year, hardly enough to wear them out. In the three years I have owned this washer I have thrown away countless socks because they are literally worn through; prior to getting this washer I had thrown away probably three pairs of socks in my entire life due to holes. Shirts, jeans, underwear, dress pants you name it, this machine is wearing it out.

This washer stretches everything into oblivion. With my old top loader I would throw bras in there, no problem. No way can I do that with the LG washer. It ruined three bras before I wised up and bought mesh bags for them. Astoundingly, the washer manages to stretch them out even in the bags!! I washed my daughter's swimsuit recently *in a bag, on the delicate cycle* and when I took it out, it had tons of stretch marks in it and it was completely ruined. She was crushed.

I now wash everything on HandWash/Wool cycle, Low spin, but it only reduces the stretching a little.

There is also a strange problem with the fabric softener and bleach dispensers where they dispense the products as you are adding them, causing stains. I have taken the dispenser tray apart and cleaned it thoroughly and looked for where it might be leaking and can't find anything. The baffling part is that it doesn't leak reliably it will go for months without a leak and then all of a sudden I can't keep fabric softener in it, then just as suddenly it will stop leaking. So frustrating.

We are looking for a new house and I hope you are getting an idea of how much I am looking forward to leaving this washer behind! Hate it hate it hate it!

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I was hoping spending the money for an upper tier model would suit me.

This thing lasted not even 2 years.

Only the motor is warranted for 10 yrs.

To repair it will take over $1000 and 3 major parts.

Controller board, drum and shaft are all bad.

I would not suggest to anyone, we should be buying US anyway.

Shame on me.