Saturday, November 16, 2013

Electrolux EWDW6505GS Wave-Touch 24" Stainless Steel Fully Integrated Dishwasher - Energy Star

Electrolux EWDW6505GS Wave-Touch 24' Stainless Steel Fully Integrated Dishwasher - Energy Star
  • Electrolux
  • Electrolux EWDW6505GS Fully Integrated Dishwasher with 9 Wash Cycles Nylon Racks WaveTouch Control and Silence Rating of 45 dB Stainless Steel
  • EWDW6505GS
  • Electrolux - EWDW6505GS

The below is a running commentary on this unit, from original 2008 purchase to 2010.

This is a great looking unit with a lot of nice features. We may just have gotten a bad one, so take this for what it is worth, but we have been pretty frustrated. The unit keeps showing Code 1 and refuses to work. I called Electrolux Customer Service, who I must say were honest and stated that their engineers had misdesigned the computer board and they were having a lot of problems. Said they had redesigned the board and would get one right to us. About four days later a repairman changed the board out. Only problem, it is still showing Code 1--a leak in the tub. So we have a brand new $1300 dishwasher that a contract repairman must completely take apart to fix a seal in the unit. Not what I would expect for a high-end product. Wish we had gone with the Bosch.

Want to amend my review a little, and raise this to four stars. The above unit was defective. Lets face it, no company is perfect and everyone produces a lemon every once and a while. I must say that Electrolux customer service was great to deal with. After I told them that the panel replacement had not fixed the issue, they immediately stated they would replace the entire unit. We have the new unit in and it is a very nice dishwasher. Its quiet, does a good job, and has a lot of room inside. My only complaint would be that if your dishwasher is to the left of your sink, sometimes you will accidentally hit the touch panel on top of the door. Not a big issue though. We are happy with the unit, so I take back my words about preferring the Bosch.

Well, I will go down to 1 star. Now, almost two years later, and all of the above, guess what we got with the new unit--Code 1--a leak in the tub, only this time it was also leaking water on the floor. I called customer service, but they told me that it was past its warranty, so I would have to fix it on my dime. After I complained about the trouble we have had with the unit, they agreed to send a parts kit and a repairman, but stated this would be the last time they would cover anything. If they hadn't agreed parts and labor would have been $350 on a unit less than two years old. Got the parts kit quickly, and the repairman changed out the parts--including one of the pumps which his tests determined was also failing--it had become really loud. It is now working, although I have no idea how long it will be before the next problem. At the next problem, I'm not calling Electrolux, I'm just throwing this dishwasher out and buying a Bosch. I would never buy this dishwasher again, nor frankly would I buy any additional Electrolux appliances. My family members have $500 dishwashers which have lasted far longer and frankly clean the dishes better than this appliance. This is not an Electrolux of European quality, its a Frigidaire with Electrolux stamped on the outside. Electrolux is doing itself some serious damage in the US market with appliances like this. We also have their gas range, which I have also rated poorly, because of some easily avoidable poor design features. Avoid this dishwasher!!

December 2010 :) The happy face is because sometimes in life you just have to laugh!!! So after the last fix it has lasted 8 months. Tonight Error Code 1. I'm staying true to my last comment, its going in the garbage and I will buy a Bosch tomorrow. This is clearly a case of a manufacturer foisting a defective product on the public. I'm going to review the California Lemon Law and possibly discuss with an attorney. This is a $1300 appliance!!! Quite simply, unbelievable!!!

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The worst. Let me repeat myself. The....worst.... dishwasher... ever... made. I'll never buy anything with the name Electrolux on it again. Three solid years of service calls for various and sundry problems, and today is yet another call,; this time my dishes are not just dirty, they actually smell! Save yourself years of frustration and buy a cheaper dishwasher, and make sure it's NOT an Electrolux. Heck, you could even get more satisfaction from having goats lick your dishes clean.

Read Best Reviews of Electrolux EWDW6505GS Wave-Touch 24" Stainless Steel Fully Integrated Dishwasher - Energy Star Here

I was really scared by all these negative reviews. However, we went to the store with my tallest cutting board, cookie sheets and casserole dishes in hand. The Electrolux was the only one that actually fit everything in without the water sprayer thing hitting the tops of the dishes as it spun. Despite the negative reviews we read on Amazon, this dishwasher is fabulous! No leaks, no dreaded Error codes, nothing but clean & dry dishes (it even took really hard water stains off the glasses that had been deposited by the previous dishwasher)...oh, and did I mention that it is virtually silent? Awesome! I am glad that we bought we plan to bring it with us when we move!

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I bought this dishwasher because, stupid me, I was sold by the great commercial, the cute little blue light, the large size, and, the main reason--how quiet it was. It has been a disaster ever since. We get code 01 all the time--just like ALLLLLL the other people who are upset here! Our dishwasher does a HORRIBLE job of cleaning dishes--just like all the other people said. I need to put it on Heavy wash just to barely get things clean. My glasses are always filthy. I wash most things by hand. It isn't quiet anymore (a little over a year old.) It doesn't drain some of the time. So, here I am, stuck with a horrible dishwasher that doesn't clean, always breaks, doesn't drain, and isn't even quiet anymore. AND, I paid 1200 bucks to get this ridiculous thing!!! I have never been so upset. Our warranty was a year, and we are over a year, so, it is all on our dime now. It is 16 months old--and these problems started right at the one year mark--right when the warranty stopped. Of course. How perfect. I almost feel like they planned it that way--well, of course they couldn't do that, but, if they can charge people enormous amounts of money for such a defective product, then, who knows what else they may have done, right? If, after all of these horrible reviews, you STILL decide to buy this lemon of a machine, then, you're seriously troubled.

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We have has this unit (EIDW6105GS1)for just over 2 years and it has been nothing but problems. Pump was replaced under warranty at 1 yr.. Now the pump has gone out again. The lower door seal tears when the dish rack catches it. For a high end machine, it has too many problems.

06/09/2011: Well had a repairman look at it and was told it needed a new wash pump and controller board to the tune od $500.00 + with labor, so after 2 years no we have junked it. I inatalled a new Bosch dishwasher Saturday. It's not as quiet as the Electrolux but cleans dishes 100% better.

My advise, run away from anything Electrolux.

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