Samsung RF4287HARS 28 Cu. Ft. Stainless Steel French Door Refrigerator - Energy Star

• Samsung
• Samsung RF4287HARS 28 cu ft French Door Refrigerator with 5 Spill Proof Glass Shelves Twin Cooling Plus System Surround Air Flow FlexZone Drawer Counter Height Design and External IceWater DispenserStainless SteelRF4287HABP160 RF4287HAWP
• RF4287HARS
• Samsung - RF4287HARS

Have had this fridge for over a year, love the size . . . but milk always going sour before the expiry date, cheese molding, leftovers didn't last. Rationalized all these things. 'must be leaving the milk out too long', 'must have dirty kids hands touching the cheese' etc. Because the digital temperature reading said it was 34 deg in the fridge, and it must be accurate, right? WRONG! Verification by 3 separate mercury &digital thermometers show that the fridge compartment temp runs 40-50 deg, and that's in winter (wonder how warm it had been running last summer!) This is everywhere in the fridge compartment, top shelf, bottom shelf, door, right next to the ice maker, etc. Cannot find anyplace in the fridge that runs less than 40 degrees. In hindsight, no wonder food was spoiling! The fridge programming will not allow the temperature to be set any lower than 34F. Service technician has replaced the main control board and the digital touch screen assembly. Have not resolved the problem. Phoned Samsung customer support and was only told that since the factory warranty is expired they can and will do nothing. The review from J LeRoy is enlightening. Will update if ever fixed. Freezer & flex-drawer hold reasonable to programmed temperature (2-6 degrees above programmed temp).

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Initially we were thrilled with this fridge (black version). After about 3 days, my wife noticed the wine (kept in door) wasn't as cold as in our last fridge which was also a french door. I tried turning down from 37° (what our old fridge was set at) clear to lowest of 34°. But still couldn't get door temp satisfactory. I finally contacted Samsung after a little web searching thinking the temp sensor is probably faulty. Incredulously I was told as long as temp fits in their 34° 46° degree range then there is no problem? I said no, my understanding is that means refrigerator can be set between 34° and 46° and I can assure you there's a problem. No, I was told and if food is cold I should be happy. I stated milk needs to be at a max 40° and this is what the gallon door storage is alluding to in their advertising, and I measured temp in door as high as 42° using 2-3 different well known brand thermometers. Without being able to trust the temp in door storage there is not nearly enough room in this model. Then I asked for a supervisor thinking she was probably new. I was told the same thing and that my thermometers were most likely off (not considering the whole issue started w/lukewarm wine). Customer service supervisor explained to me that if I wasn't using a Samsung thermometer, I couldn't be sure of accurate results. I asked where I could get a Samsung thermometer? She said Samsung doesn't make thermometers. WHAT! WOW! Well, that was enough of Samsung's customer service for me, I'm hoping to get a long life out of my new fridge and if this is what I have to look forward to, then no thank you. Back to the store this one went, exchanged for a good old made in U.S.A. GE 3 door which we love. Had a question for them and contacted cust service. I was pretty sure it was nothing but they right off offered to send out a tech to check it out. I declined as I thought it wasn't necessary, just something I needed to figure out, but what a different cust service experience.

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This refrigerator has it all: plenty of storage, excellent lighting, quick chilling, and nice design. Yes, the ice clunks loudly when "ejected" to the dispenser, but not a big deal for us as we don't use much ice and only turn on the maker when we need more ice. We have not had ice come flying out or the water spray. The fridge runs quietly and I don't find it difficult to clean the exterior. There are only 2 adults in the household and we tend not to leave many fingerprints on the doors.

Overall: I recommend this refrigerator.

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I Love my Samsung RF4287HARS. It is very nice looking, cleans easily, has plenty of space, and his holding up very well in our home.

I was afraid the freezer drawers wouldn't be adequate, as I had a side by side before. Quite the contrary. Holds just as much, if not more.

The refrigerator space is more than superior.