Frigidaire : IM115 Ice Maker Kit

I have a Frigidaire frig that didn't come with and ice maker. I really didn't need one for awhile because I needed the extra freezer space. I just bought an up right freeze and realized I could now get an ice maker. I found this one and decided to buy it since it wasn't that expensive(I was thinking they would cost a lot more). It took me about 20-25 minutes to install it. It took me a little long because I couldn't find the wire for the solenoid. The wire on my frig was cable tied to the back of the frig's coils. Got it all hooked up and its making ice. Now I don't have to make sure I always have cold drinks in the frig.

Bought this icemaker to replace my factory original one. It works better then the factory one my fridge came with. It does a excellent job. Works great with the culligan water ice filter i bought also to compliment it.

I recommend you buy the kit instead of the ice maker alone. The pump/acuator and new tubing. Make my old icemaker a new one. Performance is alot better than the old one.

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This was an install on a fridge that did not have an ice maker when originally purchased. The directions were good but good have been more detailed on the water delivery tube, it needs to be inserted 90 degrees counter clockwise and then turned clock-wise to be locked into position.

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For the most part I am really happy with this product. The installation was really easy, until I got to the point of installing the "leveling bracket". When I attempted to install the leveling bracket I found that there was no screw hole on the on the bottom of the icemaker to accommodate the bracket. (This is where I become disgruntled with the seller of this product.) I contacted the seller for technical support and was told by their customer service that they only sell the product, they don't offer any technical support and I needed to contact Frigidaire or hire a professional to complete the installation. Not good customer service in my opinion.

I went on to complete the installation and put a piece of Styrofoam between the icemaker housing and the freezer wall to "level" out the icemaker. The icemaker is in and works really well. The price is good compared to other sellers and as an after-market install its really easy to do .

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When will I ever learn? I ordered this online direct from Frigidaire a/k/a Electrolux on their web site. Cost more and delivery was slow. When it arrived one of the 2 items I ordered (the water line installation kit) was missing entirely. After much time on hold and transferring around, I finally spoke to a customer service person who said it would be refunded to my charge card. It was not. Furthermore, the unit they did send (this icemaker) did not work, and did not include the right parts for my refrigerator. Three weeks AFTER I disputed the charge, the second item was received in the mail -long after I had already purchased it locally. And, to compound the incompetence, they sent me the WRONG item in that delivery.

Close to the worst customer service ever. I will never again purchase from Electrolux directly.

Now to Amazon. As usual, terrific service. Got the correct part very quickly and at a better price. Very easy to install, and works like a charm. Need to remember to shop Amazon first every time.

I'll close with a plug for PayPal. I paid Electrolux with their service. Although it is slow, their dispute resolution process works, and I received a full refund, including all shipping costs.

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