- Virtually Noiseless
- Unique Leakage Sensor
- Adjustable Upper Rack
- Dimensions (WHD): 23 7/8" X 33 7/8" - 35 7/8" X 25"
A couple of things to note. First, there is a bit of learning curve to loading this thing. The racks are laid out a bit differently than our old washer so I have to think about how I'm putting stuff in. No real problem as there is a lot of room. The upper rack is a bit different as it is "tiered", has four rows and each is a bit different in height. Short glasses on the left and progressively taller ones to the right. The top rack also has some plastic holders for stemware. Nice touch there. Hmmm, is it Score 3 for Samsung? The dinnerware holders are a bit different too. They have lids with cutouts so you place your knives and forks in them or not. You can flip the top up for stuff that won't fit the holes. Another thing that takes some getting accustomed to is the wash times. I think all these new dishwashers take a long time to go through their cycles. I believe that it's due to their low water consumption. Whatever, don't expect to put your dishes in and turn it on and be ready in an hour. Think the was times are closer to 2 or 2.5 hrs. Doesn't really matter as we usually run it before bed time. Something that will also take some getting used to is the rinse aid bin. Now we've always used the 3-in-1 dishwashing tabs (yes, they fit in the detergent bin) that include the rinse aid but the Samsung has a separate bin to put liquid rinse aid in. I've used the same tabs and they seem to work fine but the indicators on the top lid show a "low rinse aid" if the bin is empty. Hmmmm, don't want to burn out the light but do I really need to add a liquid rinse aid if I'm using the 3-in-1 tabs?????? Lastly, my concern about not getting the delay start......no problem. This thing is quiet, I mean really quiet. There is no "whoooooooooossssssssh" or "clank" or "bonk". Used to be you couldn't have a normal conversation in the kitchen with the old dishwasher now you could put a sleeping baby in crib next to the Samsung and not wake'em up. Sweet.
As you can tell, I heartily recommend the Samsung DMT400RHS. It looks great (buy some stainless steel wipes to keep it that way), it's super quiet, it cleans great, good feature set, and it was at the right price. There are two more Samsung dishwashers, one above this one (DMT 800) and one below (DMT 300) that you might consider depending on features and price. Additionally, the DMT400 comes in black or white and both are a bit cheaper than the stainless steel. You won't go wrong with this one. Cheers
04/03/11
Update. Everything is working great. The Samsung is still quiet and we are learning a bit more about loading. One thing I have learned is not to load large plates on the bottom rack below the detergent dispenser. We have a set of plates that are square and quiet large. Made the mistake of loading them on the lower left side front right below the detergent dispenser. After the wash was finished I opened the door and the dispenser flap popped open and out came a slightly used washing tab. The large plate had interfered with the dispenser opening properly. Oh well, adjusted the load so that smaller plates were left front and ran the wash again. Problem solved. Other than that, everything is fine. The Samsung still is very quiet, especially when running a full load. A bit more noise when half full or loaded with some large glass bowls. Funny, but when I first started looking for a new dishwasher I thought that Bosch was great. You know how when you go back to the Amazon page they list all kinds of stuff in the same category that you have been looking at and they listed a couple of Bosch dishwashers. Well, just checked them out and was surprised when I checked some reviews of similarly priced models to the Samsung and there were complaints regarding build quality ie the stainless steel interior being flimsy. No complaints here. The Samsung has a great build both inside and out. I haven't tried any of the wash cycles other than auto and sanitize so I can't comment on that. Might have to check them out. Anyway, I'm loving the Samsung. I'll turn it on at night and head to bed and TELL my wife that the dishwasher is on :).
One of the things I love about Amazon are the reviews so I try and add to them hoping that it will help someone else make a good decision. If anyone has any questions/comments, send 'em and I'll answer. Kind of surprised that nobody else has reviewed this model. Kinda lonely being the "one".UPDATE: 10 months after purchase, the dishwasher stopped working. After waiting two weeks for a Samsung technician, he was unable to fix it, claiming he had the wrong part. To Samsung's credit, they called me the next day and offered to refund me my total purchase price for the appliance, which I accepted. I guess the moral is that this isn't the most reliable dishwasher on the market, but Samsung stood by their product, at least during the warranty period, and made me whole for my purchase.
We researched dishwashers to replace a Bosch dishwasher that had recently gone to dishwasher heaven. We had consistent trouble with the Bosch electronics which kept going bad, so we avoided them even though they are recommended in many reviews as the best, including Consumer Reports. We kept coming back to the Samsung DMT800 and 400 and finally settled on the 400. The biggest difference we could see was that the 800 had a delayed start feature which we knew we'd never use.
This dishwasher gets everything squeaky clean, and we do absolutely no pre-rinsing of our dishes. The Samsung is so quiet that you honestly can't tell that it's running! The ergonomics of the unit are beautiful, with the controls on top of the door so the lines on the front of the dishwasher are only broken by the curved handle and three inconspicuous blue LEDs that track the progress of the wash.
I have only one minor complaint and one warning. The complaint is that there is no indicator to show that the dishwasher is finished and contains clean dishes. Consider this scenario. I turn the dishwasher on before I leave the house. My wife comes home later in the afternoon and has no way of knowing that the wash inside the unit contains clean dishes. Not a biggee, but it would be nice to have something that showed the cycle has completed.
The warning is that this dishwasher is just a tad deeper than other dishwashers. Be careful that you measure accurately and that you have sufficient depth for the Samsung. We needed to take down the sheetrock behind the unit to gain the extra quarter inch we needed.
All in all, it looks like we made a wise choice. I wouldn't recommend Bosch due to our experience with repairs, and after the first 3 weeks, the Samsung seems to have been a wise choice.
UPDATE: We've owned this dishwasher now for a few months and still love it. One correction to the lack of a completion indicator I made above. If you choose "Sanitize", that light will remain on after the cycle to show that the dishes inside are clean. The right-most blue indicator on the front of the door that is actually is programmed to show that the load is completed goes off after 20 minutes. We choose Sanitize for all of our wash loads and it is how we tell whether the dishes inside are clean. The light will go off once the door is opened to empty the dishwasher and not come on again until the next cycle.I'm assuming mine is an earlier version of this one. It looks just like it except I don't have the pretty lights on the front (bummer). It certainly looks beautiful but it does have pluses & minuses.
Pluses: love the adjustable racks and open spaces for large items; like the "bins" on the silverware holder so I can put small items in it & close the lid and not have them end up on the floor of the unit (to credit it I've never had a single item end up on the floor of the machine); nice heavy duty stainless interior; quiet operation (although it seems louder now than when I purchased it about 1.5 yrs ago, this may just be because the transition from my old machine was so noticeable, whereas, now I'm used to this one); unlike others, I love the way it dries, nothing warps or melts, it's great; and it generally cleans well.
Minuses: I don't know if it is the way my Pfaltzgraf dishes are made but they don't fit in the unit as well as in my old GE, the plates and bowls only stand up well on the rear rack/row of the machine, on the front side they roll out of position and then lean forward; similar problem with the glasses & cups, they only fit well on the first/outside rack, when I put them on the second row I have to hook them on prongs to fit them at all and then they are sort of staggered so it doesn't hold as many as it could; I have had issues with the silverware not always looking pristine (albeit, I do not load them the way they showed in the owner's manual, that would have required a lot of memorization or getting out the diagram every time I wanted to load the dishwasher since the order was not intuitive), when it happens it's only a couple of pieces and I'm guessing it's because of the way it was loaded so pilot error; I have also had where the soap did not dispense correctly on a couple of occasions I opened the door and the soap was globbed all around the dispenser, I do not know what caused this issue, I guessed maybe putting too much soap in, but I really don't know, I cleaned it up (the stainless interior cleans beautifully, btw) and re-ran it, a little aggravating, but again, I'm guessing it was something I did, not the machine.
Overall, it looks great and cleans well enough but I'm not happy with how the dishes fit. My recommendation is to take your dishes into a showroom and test fit them before you make a purchase (hard to do on Amazon, lol), that's what I'm going to do if I ever have to buy another dishwasher. The salesman may think you're crazy but if it causes you to switch choices you will be glad you did.
Update Sep 2012 I've downgraded from 3 to 2 stars. I had some weird sensor message like E9 and the machine wouldn't work at all. I had to get a tech out, who then had to order a part and come back and install it. I had my old cheapy GE for almost 25 years and it never broke down. It even still worked when we replaced it so I'm extremely disappointed to have this one break down after less than 2 years.
Update March 2013 I'm downgrading this again. I'm sick and tired of having to rewash dishes that this machine doesn't clean. I realize rings dried on my mugs from tea are more difficult to clean but my old cheap dishwasher managed, this one doesn't. I went without this machine for months while I waited for it to be fixed, and truthfully handwashing the dishes wasn't much different than using this dishwasher because I have so much prewash prep to do. I have to make sure there are no rings or debris on anything before I put it in or I have to do it by hand afterwards anyway. I've made certain all of my silverware had a space between it and the next piece for a long time, and even then, if it had been used to slice a banana or for peanut butter the chances were it would need to be rewashed, and this was after washing for 3 hrs and 2 mins (I rarely ever use the regular wash which is 2 hrs 14 mins because it washes so poorly I figure it needs all the help it can get), so now I wipe my silverware before I put it in as well!I told myself that I would take the time to write a review since I rely on them so heavily in my own decision making process. I am slowly becoming a fan of all things Samsung, TVs, washer and dryer and now dishwasher! This machine is sleek looking and VERY quiet. I like the hidden buttons and the blue lights. It seems to have enough space and the 'normal' wash cycle only takes 2 hours start-to-finish (our old Kenmore took 3). I am, though, still trying to figure-out the best way to load the dishes as the rack and prongs are different than our old machine.
Bottom Line: A solid machine for the $!
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We've tried everything. We've loaded it differently. We've loaded it with plenty of space between the dishes and utensils. We've loaded it with an OCD meticulousness such that each plate was equidistant from the next. We've used more detergent, less detergent, different detergent -liquids, solids, gels, capsules. We tried different cycles (NORMAL, HEAVY, SMART AUTO)...So what did we finally try that actually got the dishes clean?
I washed them by hand in very hot soapy water, then carefully placed them into this Samsung to let them drip dry.
Bottom line: This machine doesn't clean dishes very well. Which is unfortunate, see, because my wife and I were hoping it would be a *dishwasher.* In much the same way that we expect our toaster to, you know, TOAST. We assumed that a machine called a DISH-WASHER would do something like WASH DISHES. This machine *does* do an excellent job of baking tiny bits of food and grit into all the surfaces of dishes and glasses. (Can you sense my hostility? That's because when the *brand new* machine didn't get dishes spotlessly clean, I assumed it was because my wife had let our 4-year-old load it or something. Nope. This thing is flat-out terrible.)
Buy something else.
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