- Gallery 27.8 cu. ft. capacity French door counter-depth refrigerator
- Energy Star certified
- Best-in-class ice and water filtration with PureSource Ultra filters
- 2 Effortless Glide crisper drawers with humidity control
- 4 SpillSafe sliding half-width shelves
Already had a service call within the first year, they wouldnt replace it just fix it.. This probably wont even last 2 years. What a piece of junk.We purchased this model this August (3 months ago) from the leading home improvement/supply store. Purchased from their Web site without actually seeing the product first ...boy was that a mistake! One look at this fridge will make clear what a cheap product it is. Sure, it is large, but this fridge just screams low quality at almost every criteria. For example, the large handle to open the freezer drawer is loose and just wiggles up and down like some screws are loose, but that's just the way it is designed!? The drawers inside the fridge are so flimsy they are hard to close. When you attempt to push them shut they tend to bend more than actually move back and forth. And I don't know who the genius was who decided to put one large drawer at the bottom of the fridge that spans the entire width of the interior. You have to open both refrigerator doors completely just to open this drawer, which is the kind of drawer you put most of your "go-to" items such as deli meats, cheeses, etc. This wouldn't be so bad if the fridge could actually keep its cool.
The fridge is set on 33, but will not go below 40 degrees. I leave a thermometer in there all night and in the morning it is still on 40-41.
Also, the freezer door had a tendency to not want to form a proper seal upon close from day one. In the past couple of weeks, it got worse all of a sudden, and now the freezer door pops back open when you shut it. There is a one inch gap on one side and half inch on the other. There is nothing blocking the door, it is just a major defect in the design. We have to use a giant bungee cord wrapped around the bottom of the fridge to keep the freezer shut while we wait for the repair company to come back with the parts to repair this issue. The repair man also explained that the fridge is cooled by the freezer on this model, so the entire product is pretty much dysfunctional at this point.
The repair man also warned us never to buy another fridgedare product because the quality is poor and their support is virtually non-existent. He actually called Fridgedare on our behalf to see if they could send us a new fridge due to the extensive issues with this "new" product. All support were willing to do was give us a $25 voucher for the $500 in food we lost when the food spoiled. Oh yeah, and they promised to call the repair company, find out what parts were needed, and have those overnighted to our house, but we never heard from them again nor have we been able to make any more progress by trying to call back.
We thought we were getting a good deal on a very large fridge, simply because it lacked some features that we really didn't need, such as a water dispenser. There is a reason this very large fridge is so cheap and it's not because of lack of features. This is a terrible product and anybody who purchases it will definitely have a lot of issues. Not only are there huge design flaws and quality control issues, the materials used are very cheap and insufficient. I wish there were some way we could return this fridge but now we are stuck with this nightmare!
5/25/2013 Update.
After the initial review, the repair person eventually did come out and fix the freezer door. The temperature still will not go below the low 40's despite being set at the lowest setting of 33 degrees. A couple of months back I noticed a cool breeze when holding my hand in front of the lower portion of where the refrigerator doors shut. After continually feeling this cold air leaking out for a couple of weeks, I shined a flashlight towards the area and noticed I could see clear inside the fridge! There was a half inch gap between the refrigerator door at the lower portion. I had to call the service company again and the soonest they could come out was more than one week away. When the repair person finally arrived, I also notified him that the refrigerator door does not automatically shut when you release it, as it did when we purchased the fridge. He said that was normal and proceeded to argue with me, when I tried to disagree. Sure enough, when he fixed the seal by adjusting the doors, the door then shut on its own again. So just wanted to let you all know, that this fridge has continued to give problems after the initial review. We deeply regret this purchase.I've had this refrigerator for about a year now and love it. However, the ice maker was always slow and now it has begun to turn itself off after emptying the ice. I don't know what to do except to have the ice maker replaced but I've read that the replacements are sometimes worse than the original. The label inside the refrigerator lists the ice maker as Model/Type JBND-28 but a web search returns no hits. Anyone have suggestions/comments. If you comment on this ad, I will get an e-mail.The fridge is the worst POS I have ever bought. From day one in hasn't made much ice. I am the only one in the family that uses ice and it will barely keep up with one person's consumption. Also from day one you have to put a great deal of pressure on the left door to get the alarm sensor to read. If you don't a few minutes later you will be getting up to fix it. The only place to put 2 litter pop upright is on the door. The door pockets are not deep enough to keep a 2 litter from falling to the floor. 3 times now I have had 2 litters fall to the floor and explode and become pop rockets across the kitchen floor.
I used to work in engineering and it really pisses me off to see products that are poorly designed make it into production. In my opinion the design team at Frigidaire should be taken out and shot. I gave it a one star because you cant give ZERO.
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