Whirlpool Duet Steam 3.8 Cu. Ft. Silver Front Load Washers - WFW9550WL

• Whirlpool
• Whirlpool Duet WFW9550WL 27 FrontLoad Washer with 44 cu ft Capacity 12 Wash Cycles Steam Fabric Care System Sanitary Soak Sanitary Cycles Automatic Water Level Control Stainless Steel Tub Lunar Silver
• WFW9550WL
• Whirlpool - WFW9550WL

My wife and I bought a brand new Whirlpool Duet Steam washer and dryer set. We loved it for a little over a year. Then the main bearing and the pressure sensor on the washer went out. The cost to repair would have been over $1200. We didn't pay that much for the washer. I called customer service and they told me that they would not do ANYTHING after the one year warranty period expired "NO EXCEPTIONS!!" I found it difficult to believe that a company as established as Whirlpool would have such a policy. I talked to supervisor and pressed him on the issue. The answer remained NO EXCEPTIONS. If anything breaks after one year, it is your responsibility. I understand normal wear and tear, but I expect the main bearing on the washer to last several years. I am still stunned that a customer service supervisor would actually tell me that after one year (even a year and a day as I asked him) they will do NOTHING. Whirlpool does not care about anything after one year. The service man that came and looked at the unit says this happens with Whirlpool often. He said LG and Samsung have better bearings and will last longer. I am still a huge fan of the front load washers and I will be shopping for a new one, but it won't be Whirlpool never again.

Buy Whirlpool Duet Steam 3.8 Cu. Ft. Silver Front Load Washers - WFW9550WL Now

Bought this machine in March 2010. Runs like a dream and never had problems. True to form, I wash one big load vs. multiple smaller loads now and no problems. Love it and highly endorse Whirlpool products.