Whirlpool 4389102 Ice Level Control Board Kit for Refrigerator

BEWARE! This control board is neither made by Whirlpool, nor is it a factory specification part authorized by the manufacturer to repair their appliances.

As of the date of this review, take a good look at that picture of the part by enlarging it. You can clearly see the letters FSP inside the parallelogram outline. This indicates it is a Factory Specification Part, and it is printed on both circuit boards. This influenced my decision to purchase it, as it would mean it isn't a generic or rebuilt junk part, which in my opinion are inferior. I wanted Whirlpool, as the one that failed is original and lasted 9 years.

The product description is equally deceptive, as it uses the Whirlpool part number followed by "Genuine Replacement Part". It is genuine in the fact that it does exist. It ISN'T genuine Whirlpool or genuine FSP, which the use of "genuine" alludes to without actually stating it.

Upon getting my package, I noticed that the parts box didn't have any Whirlpool writing or markings on it. That didn't bode well, but I opened the box. Inside were a set of directions printed on a piece of paper, which also had no manufacturer markings. The two circuit boards were in separate anti static bags, luckily see through. Both parts were of course lacking my above criteria. I didn't have to open the bags, so I immediately filed to return these items. I am not pleased that I have to eat the shipping back to partshouse because the picture is not of the actual item you receive and the description is deceptive in conjunction with the picture. DON'T buy if you are picky about your replacement parts. But if you like to roll the dice with a part that may not last as long as a factory part, by all means buy this.

Edit on 4/26/13**If you purchase this from seller "partshouse" like I did, not only do you have to pay to ship it back, the guy has the gall to charge you a 20% restocking fee, even though it was his misleading description and picture that convinced me to buy it. I'd liken that to bait and switch. Amazon made it right, but they should think about suspending this company's privileges to sell on Amazon. BTW, the picture and description haven't been updated to reflect this is a knockoff part yet.

I ended up getting the correct part off of the famous auction site for roughly another $30 from another seller, who actually sold OEM parts and it was so worth it.

Both boards were very easily installed with the attached directions and it even had a troubleshooting list which let me know if the problem was even going to fix it with what I ordered. Fast shipping.

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This was an exact & easy replacement.

Seem like this IR board was the actual issue> did replace the Ice maker & filter at the same time

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I don't know if the quality of the components are the same or not, but I wouldn't be surprised if they were. Someone competent in electronics could evaluate it and post back. I did some testing from online information and found that my optics boards were faulty and causing my ice maker to not work. Not wanting to take the chance and buy an expensive part that might not actually be broken, I opted for this kit at 1/3 the price of the OEM unit. Sure enough my optics were bad and these fixed my ice maker function. Thanks for providing options. I'll post back if they were to fail prematurely, but I don't think they will.

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The part was exactly like the original. It took less than 5 minutes to install and I saved myself at least $100 on a service call and labor!!! Watch the You Tube video on installation and it is simple!!

Had a full door of ice in about 3 hours!!

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