When I bought the service, I bought it for a $650 laptop. However I bought a display laptop for only $450. So in essence I bought a $650 in value laptop for only $450. So when something broke on my laptop they basically told me that they can't fix it, because the service we bought was only up to the coverage of the $450 that we paid for the laptop. Basically they're policies are s***. Not to mention the customer representative started to argue with me and literally shouted at me for 10 minutes before I realized I didn't have to take s*** from them and just ended the call.I am happy with this purchase, but haven't had to use it yet thankfully, I'll update my review if my espresso machine ever craps out on me.Buy SquareTrade 4-Year Appliance Protection Plan ($350-400) Now

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