I have owned a Samsung fridge and have had nothing but problems with it. Samsungs I have found out have notoriously had cooling problems especially with the coils freezing. Don't just take my word for it, look up class action on Samsung fridges. I tried repairing this fridge twice with appliance repair companies to no avail. Once your fridge stops properly cooling, it more than likely will cost you less to buy another brand. I hate giving this fridge a bad review as I loved the design of the fridge and Samsung brand products in general but unfortunately they havent really figured out how to make a reliable fridge. For the cost of these appliances, you should get more than a year or so of reliable use.There are several models involved in the class action, not just my model. So you can judge for yourself on whether you want to purchase a Samsung fridge but I wanted to share my experiences with Samsung brand refrigerators and put the information out there about the known defect.
The review:
Temperature regulation seems to be excellent in both the refrigerator side and the freezer side. This unit is extremely quiet while running but the icemaker produces some strange (and funny) noises doing whatever it does.
Power freeze and Power cool features are excellent our newly delivered and set up fridge cooled down the fridge to 45 degrees within a couple of hours. I forgot how long it took to cool down the freezer side, but it was relatively fast. Be aware if *both* Power freeze and Power cool are selected, the fridge side will cool down FIRST, then it will start to cool down the freezer. We thought the freezer side wasn't working, but after a few hours, the freezer side started to cool.
The design of the interior is very well thought out allowing easy and convenient organization and access to food/drink.
One complaint about the product is the pull out drawer design. They are much harder to pull out than they should be due to the plastic drawer design. The drawer runners/guide are simply plastic against plastic there are no wheels or rollers. I noticed when fridge shopping as the price of the fridge increased, so did the ease of pulling the drawers in and out (and drawer quality). Looks like you need to get into a $2,000+ fridge to get a better drawer design.
There are many complaints about the LED lighting in this series of Samsung products the primary one being too little light. The lighting is *very* well distributed up and down on both sides, but it is for a fact a little on the dim side. While a bit of a detriment, the other strengths of the product make this less of an issue.
Unless you use a very large diameter glass or cup, the ice dispenser will shoot crushed ice all over the place. This is the most significant design flaw of this product.
No regrets about the purchase and I would recommend it to others assuming they understand the weaknesses.
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Although the refrigerator is fine the ice maker is an absolute nightmare. It cannot keep up with even minor demand. It jams constantly requiring a removal and ice flys all over the floor. It crushes even though it is not on that setting. Frost builds up inside the icemaker. Also the front panel can easily be set incorrectly if you lean on it. It has shut down completely several times and required getting the manual out to turn back on. I would not recommend this and I will never buy another Samsung appliance.Purchased this unit in July 2011 and had to return it because there was something wrong with the control panel and it would not allow me to select either cube or crushed ice unless I pressed hard along the top edge of the button. Then it would dispense the ice in a rather slow manner with a lot of very loud clunking noises (my old GE unit made comparatively little noise when dispensing ice, and dispensed it far more quickly). The seller ordered a new unit and replaced it the following week. The front panel worked fine on the second unit, but the unit would not dispense the ice at all! Returned for a full refund. As it is quite a hassle to keep changing refrigerators, we could not take a risk on another Samsung.I thought that the unit could use more lighting at the front because when the unit is full of food items, a bit too much light gets blocked. We found also that you will need to double-check that the freezer door is fully shut because it sometimes appears that it is shut but really isn't. That happened to us twice and the second time it was very slightly ajar for a couple of hours and condensation built up inside and then froze rather thickly all over the glass shelves and walls of the freezer.
Samsung has made a very stylish-looking unit and for the most part it works well, but it does appear that they have some things to learn about manufacturing refrigerators.
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Owned this RS267 refrigerator for a year now and it does a great job of keeping food fresh a long time compared to our $500 standard GE refrigerator. At first it was making a little more noise than expected but I discovered one of the back wheels wasn't quite touching the floor (refrigerator was level but not the floor). I put a piece of felt under that wheel and it became much more quiet. The LED lighting inside takes a while to get use to but you do. The ice maker is slow to make ice but we don't use too much ice anyway. If we turn the ice maker off sometimes when we turn it back on again it doesn't work even though the panel light says it's on. Turning it off then on again always seems to fix the problem (sounds like a circuit board issue).Save 29% Off
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