Sunday, October 27, 2013

LG : LFX28977ST (LFX28978ST) 26.7 cu. ft. French Door Refrigerator - Stainless Steel

LG : LFX28977ST 26.7 cu. ft. French Door Refrigerator - Stainless Steel
  • Tall Filtered Water Dispenser
  • IcePlus Accelerated Freezing Function
  • LoDecibel Quiet Operation
  • Dimensions (WHD): 44 1/4" X 68 3/8" X 47 5/8" In.

About a month after I got married last year, our hideous, harvest gold, dilapidated refrigerator graciously went off to be with the Lord. We couldn't really afford a replacement, but I was secretly doing backflips that we could get something nice, spacious and not so hideous. While saving up funds to buy a new fridge and living out of a mini dorm fridge for 3 months, we researched various models. We definitely wanted the stainless steel variety and wanted a bottom drawer freezer... and this LG did not disappoint.

The drawer slides open and closed easily with just one hand and tends to hold quite a bit of weight with the stuff we cram in there. The side door is generously spaced to accommodate 2 liter bottles, salad dressing or just about anything else. Our frozen stuff stays frozen and the cold stuff stays cold.

My criticisms are few, but I do have some:

Frost/ice accumulates on the left side of the drawer occasionally, so sometimes some drops off on the floor.

The left door swings closed on its own you can easily prop open the right door to load in something big and heavy, but the left door will not stay open for you.

The shelf adjustment is not very elegant you have to take the shelves out and stick them back in at a higher tier. Some competing models had a hand crank which was easier to use.

The top of the vegetable compartments is covered with 1 giant piece of glass. It is hard to get out and very awkward to clean in a sink if something spills. This would have made a lot more sense if it were segmented into 2 or 3 sections for easier handling.

While I know it's par for the course with stainless appliances, it's very irritating to not be able to use magnets to hold something important on the front of the fridge. It's steel, not aluminum. It makes no sense. One day, I'd like it if some manufacturer would come out w/ a stainless model that was upgraded to use magnets!

The ice-maker is a tad tiny, so it gets jammed with ice frequently, causing us to take the basket out and fiddle w/ the ice to get it to move down the chute.

The digital panel for selecting crushed or cubed ice is too complex... you have to press buttons a few times to get it to 'take' this could have been executed better.

The lighting is the best I've ever seen in a fridge no harsh bulb in your face very easily-distributed light throughout. So far, it's one of the nicest refrigerators I've ever owned.

Buy LG : LFX28977ST (LFX28978ST) 26.7 cu. ft. French Door Refrigerator - Stainless Steel Now

When we remodeled our kitchen in 2006 we had the following criteria for our new refrigerator: counter depth, water dispenser in the door and ice maker (not necessarily in the door)

After many hours of research, both online and at different stores we selected an LG French door model with freezer on the bottom.

After it was installed we noticed that the temperature showed over 90 degrees, whereas the room was about 72 degrees. Also the water dispenser flowed very slowly. According to the manual you were supposed to pull out the unit and vacuum the back. Since the unit had just been installed we called support and they referred us to the authorized tech who came out to check it. He then told us that the fridge is designed to be free-standing in the room, not "pushed" in the space between the cabinets. And then the temperature gauge would function correctly. Note the unit is NOT built-in. The water trickle from the dispenser was working as designed.

About one year later, yes, right as the warranty had expired in 2007, a small, thumbnail sized plastic tab broke off the bottom wide draweralmost $300.00 in parts and labor to replace.

In September 2009, the plastic frame that holds the bottom glass shelf (over the two half size drawers) broke in the front left corner and it is now held together with duct tape. Two weeks later another tiny plastic part that holds the lid to the left most drawer.

When it comes to the general construction and design of the drawers it is substandard and LG should be ashamed of themselves. The half drawers are designed for fruits and veggies, but if you put anything heavier than lettuce in them, they fall off the convoluted rails and you need an engineering degree to put them back in. In 2010, one of the veggie drawers completely broke into parts.

Support and customer service assures us that we are the only ones ever complaining about this. Replacing plastic parts is `standard maintenance'. It seems the design of metal rails and bars in combination with tiny plastic tabs and attachments is a very bad combination

If you put bottles weighing too much in the doors they do not close properly and you have to give them an extra forceful push. LG service and support has not provided any service, just excuses.

Not 5 years after purchase, we are looking for the replacement, while the 20 year old GE in the garage is still whole.On a scale of 1-10 we put LG at about a minus 5never fully functioning, insufficient materials design, and poor service satisfaction.

ps. We are a couple in our 60s, not a wild group with teenagers running around.

Read Best Reviews of LG : LFX28977ST (LFX28978ST) 26.7 cu. ft. French Door Refrigerator - Stainless Steel Here

We've had our fridge for over two years now and still love it! Its huge. We had zero problems with ours. I dont know what the other reviewer was thinking but if you mistreat your stuff it breaks. Ive had no problems with my doors closing with large/heavy bottles in them. This is because my fridge in level like the book tells you to. Water squirts out just fine. I'd say if it alows down your filter is old and needs to be changed. I'd say the water comes out harder than most.

The only bad thing, and its not that bad, is th ice maker. It doesnt hold a ton of ice. So, If your having a party you need to go get a bag.

Want LG : LFX28977ST (LFX28978ST) 26.7 cu. ft. French Door Refrigerator - Stainless Steel Discount?

We bought this fridge and only a few weeks after using it, the water dispenser was all scratched up and the ink that says "water" started coming off. Not what we expected after spending good money on a fridge. LG said it was cosmetic and wouldn't cover under warranty, when clearly not excluded by written warranty. Customer service was horrible.

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