Received product exceptionally quick (2 days) but it was broken. I contacted Amazon at 3 am and got a return ID immediately. The manufacturer contacted me and instructed me to order another one and they would process the return as soon as they got it. Again I got item within a few days but it was broken again. Went through the process but this time I complained about the packaging. They sent the product in envelopes "duh." The manufacturer contacted within a few hours. I was told to return the item and they would send a replacement in a box, priority mail and free of charge and son of a gun I got the item the next day and it only cost me the postage to send the items back which was about $7. I would definitely buy from them again but I would request my purchases be sent to me in a box.just what I ordered, although it wasn't the part that was broken. Works well and fits my frig perfectly as expected
Tuesday, July 30, 2013
GE WR62X10020 Solenoid Assembly for Refrigerator
Received product exceptionally quick (2 days) but it was broken. I contacted Amazon at 3 am and got a return ID immediately. The manufacturer contacted me and instructed me to order another one and they would process the return as soon as they got it. Again I got item within a few days but it was broken again. Went through the process but this time I complained about the packaging. They sent the product in envelopes "duh." The manufacturer contacted within a few hours. I was told to return the item and they would send a replacement in a box, priority mail and free of charge and son of a gun I got the item the next day and it only cost me the postage to send the items back which was about $7. I would definitely buy from them again but I would request my purchases be sent to me in a box.just what I ordered, although it wasn't the part that was broken. Works well and fits my frig perfectly as expected
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