Friday, June 28, 2013

GE PTS25SHSSS Profile 24.6 Cu. Ft. Stainless Steel Top Freezer Refrigerator - Energy Star

GE PTS25SHSSS Profile 24.6 Cu. Ft. Stainless Steel Top Freezer Refrigerator - Energy Star
  • Internal Water Dispenser With GE SmartWater Filtration
  • Delivers chilled fresh-tasting water through an internal water dispenser.
  • ClimateKeeper Temperature Management System
  • Digital controls and electronic sensors give you a greater degree of control over food preservation.
  • Upfront Electronic Digital Display

I can't believe what a dud this fridge is! We were so excited to get this (and it's no small investment). We wanted a large fridge for our growing family, and had space for a 36" wide appliance. We didn't want a bottom freezer because all of our friends were unhappy with the freezers on these total chaos inside with nothing found easily. Also, we have two kids under 5 years old so we wanted something that the kids could reach into and a bottom freezer makes the fridge above a child's height. We looked at side-by-sides, but all the reviews said the sizes were smaller than reported and we wanted to maximize the fridge size. So, even though this was more than we wanted to spend, we took the plunge and were so excited to finally upgrade from our 12 y.old, $400 Kenmore. What a mistake! I had no idea how low GE had come (time to sell that stock!). As soon as we plugged the fridge in we were shocked at the loud electrical sounding noise it made. We could hear it in the next room. In the hallway. At the dining table. It was that weird, high pitched sound that computers sometimes make. Not loud, but high pitched in a dog whistle kind of way. So I called the retailed, who said call GE. I called GE and after various phone calls, that I had to do from work and took approximately 2 hours of my time, I arranged for a repair person to come out. My husband took an entire day off work to wait for the guy and, predictably, he arrived in the last 5 minutes of the alotted time slot. He walked in, listened to the fridge and said, "yup, that's what a compressor sounds like". Total BS. I have two friends who bought fridges within a year of us, and theirs are totally silent. I'm startled by the silence when I walk into their apartments. But, then again, they were smart enough to have bought LGs. Anyway, now it's about 6 months from delivery and we're on to the next problem a *very* loud, motor boat-like noise. No idea where this is coming from, but can't wait for the repair person to tell me this is normal too. Haven't called GE yet, as it will be another few hours on the phone, trying to get the right person. Then a day off work. Then they'll probably just replace some part that will last long enough for the warranty to expire until the next problem. Listen for yourself should be enough to keep you away from this piece of...

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