Whirlpool ED2KHAXVQ 21.8 Cu. Ft. White Side-By-Side Refrigerator - Energy Star

• Whirlpool
• Whirlpool ED2KHAXVQ 218 cu ft SidebySide Refrigerator with 3 SpillProof SlideOut Glass Shelves AccuChill Temperature System HumidityControlled Crisper External IceWater Dispenser and Lockout Feature White
• ED2KHAXVQ
• Whirlpool - ED2KHAXVQ

In this price range, I don't think you will find another fridge with all these features, and with stainless steel. The few reviews you will find, are mostly positive. If you look hard enough, you can find some bad reviews, which are mostly true. One, I found the fridge to be noisy, UNTIL, I trouble shot it one night and found out the annoying buzzing sound that came on when the condenser fan came on, was due to a vibration on the back panel near the floor, rather than a noisy fan motor. I should pull it away from the wall, and look for the vibrating part, but I just carefully wedged a small wood shim(2 wooden close line pins without the spring) underneath the bottom bar on the back of the fridge. NOW IT IS QUIT..

Another negative you will see, is an ice maker that clogs and is troublesome. Especially when going from cubed to crushed ice. I didn't find this, but I did find an occasional issue that sometimes when I go for a cup of ice, it doesn't dispense ice at first, and I have to remove my glass, and reapply. This always works fine. One thing I do notice fairly regularly, is that you sometimes get a 1/4 cup of water out of the ice dispensor before it dispenses ice.

Fit and finish, is an issue, but not for me. The right door is a 1/4 inch higher than the left, and so is the handle, but I don't really mind that.

Another issue I found is a complaint about the vegatable bins not being on rollers and hard to move. They aren't on rollers, but I haven't had an issue with them. One issue I did notice however, is that if you have something heavy on the shelf in the middle, say a large gallon or more of apple cider, the shelf tends to bow slightly.

Altogether, if the fridge lasts. I will be happy with my purchase. If the ice maker jams, I am confident in my abilities to fix it. The whole contraption comes out, which is handy. If it clogs, take it out, and let it thaw out on the counter.

If you find it is noisy(a buzzing sound) pull it out from the wall, and while the compressor runs, move your finger around on the card board on the back to see if you can isolate the sound.

Good luck!

Mark :)

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From my wife Sarah: We've had this for a couple years, and here are a few pros and cons:

Pros:

We haven't found it to be at all noisy as some of the other posters have mentioned. It's very quiet.

It does a good job of cooling consistently throughout the unit. Our last refrigerator froze food in some areas of the refrigerator section, and didn't keep some areas cool enough. This unit does not have this issue.

We like the water and ice dispenser. You can have cubes, crushed ice, or ice cold water. We like that there's a water filter built in to the unit, and it is easy to change.

The design is convenient and spaced out nicely.

It's run smoothly with no issues at all.

We find it to be nice looking.

Cons:

The drawers are flimsy. One draw continually gets stuck and it's hard to open and close. It actually cracked because it was sticking.

So the pros are stronger then the cons by far, and based on our experience, I'd say that it's a decent choice for the money.

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When I first purchased the Whirlpool side-by-side I thought this was a great fridge and for the first 16 months it functioned fine. Then of all days on April 1st (I know April fool) the refrigerator simply stopped cooling and I could hear the compressor engage and run for a brief period and then turn off. Service confirmed my worst fears that the compressor did indeed fail and would have to be replaced at a cost of $600.

THE WARANTEE FROM WHIRLPOOL IS ONLY FOR ONE-YEAR ON ALL PARTS INCLUDING THE COMPRESSOR so I basically have a worthless box. Calls to Whirlpool simply result in meaningless apologies with the response they will do nothing to rectify the problem. If you check the warantee from other manufacturers such as LG or Samsung you will find that the "sealed cooling system" is guaranteed at least 5 years.

My advice is to stay away from Whirlpool for they will not back their product. And remember they also make Maytag and Amana. And this is from a long time Whirlpool customer.

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I went through a year of 11 services calls for them to tell me that me year is up and to bad for me. They told me literally that they do not care and I need to deal with my problem and they are not going to do anything about it. It has been over a year. Same issue 11 services calls no resolution.

Whirlpool is the worst customer services EVER. Read the blogs. go to the whirlpool issues facebook site, and see how many people agree.

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Have had this for about three years, and not an operational problem in that time. At the time it was the only fridge that would fit in the opening of the older home we purchased. Yes, the freezer side is somewhat narrow, but there's still quite a bit of space. Things I like that aren't on all (even more expensive) units: separate paddles for water and ice, and the ability to leave on the water cavity light (two brightness settings). When I come out in the middle of the night half-asleep it's nice not to have to change settings like on some single-paddle units. Also the water filter is a snap to change and located out in the open, as opposed to some fridges having them inside where you have to remove food to get at it.

Realistically you could spend 2-3x's (or more) on a fridge. For what this costs it's a nice unit. We have called Whirlpool before for service (for Kitchenaid products, not this) and their service has been top-notch, unlike Samsung.