Sunday, June 22, 2014

LG 25 CF French Door Refrigerator SS

LG 25 CF French Door Refrigerator SS
  • 4 Spill Protector Glass Shelves
  • Glide N' Serve Drawer
  • IcePlus
  • LED Interior Light
  • Linear Compressor

This is our second LG fridge. The first was purchased in 2007. We started having problems right away...seemed like the repair person was here every 6 months. Finally,the last problem was insurmountable and after 2 weeks of "camping" with ice chests, LG at long last replaced the fridge with this model. We were thrilled and the fridge arrived 4-18-2011. On June 1st, it just died. Turned out to be a defective main circuit board. Part ordered. Next day, we were informed that the part was out of stock, not in for 4 weeks. Hmmm, part out of stock....what does that tell you? An all too common problem? It has now been 7 days and we are waiting to see what LG will do for us. They do not plan to reimburse us for all the ice we've purchased or for some of the food that has gone bad. Totally unacceptable time to keep a customer in limbo. Buyer beware!

Buy LG 25 CF French Door Refrigerator SS Now

We physically checked out several fridges in local stores and looked on-line including consumer reports. This was significantly larger than the fridge it replaced. We really like the freezer at the bottom w/ the divider (meats on one side, ice cream/dessert type stuff on the other). The slide out shelves are very cool; it's nice when you have a big jug of milk to pull out. There is also an abundance of drawer space.

I was concerned purchasing a large appliance on-line but it went great. It took a little more than a week to arrive. Two guys came in a truck in the 4 hour timeframe given. They were in and out w/in 30 minutes. The fridge was in perfect condition everything was taped into position. We saved $200-$300 by purchasing off Amazon as opposed to the local box store.

We are very happy w/ the purchase.

Read Best Reviews of LG 25 CF French Door Refrigerator SS Here

Purchased in January 2011. We like the style and layout of this refrigerator. Unfortunately, the ice maker went out after one month. LG is the only manufacturer that requires you to submit a a form to request in-home warranty service. You can't just call a local authorized service company yourself. Then, when they get around to it, LG contacts a service rep to come fix the problem. It's been five days and haven't heard from LG. I won't be purchasing any additional LG appliances.

Want LG 25 CF French Door Refrigerator SS Discount?

I have this refrigerator for less than 1 yr. After several months i noticed brown spots on the front door panels. The spots turn out to be rust. The repair tech that came out to inspect the complaint told me that cosmetic complaints are not covered by warranty. Excuse me? This is a stainless steel product, it's not even supposed to rust! It's a defect and not a matter of aesthetic. I think the problem may be that companies cut corners and outsource their manufacturing tasks to countries that do not require stringent quality controls. Buyers just be aware get some sort of protection at the time of purchase.

I'm not sure the other reviewers are talking about this particular LG. Consumer Reports has this specific model as #2 over dozens of other models. We love ours. The LED light is wonderful. Easy access. Extremely quiet. I don't know about LG's customer service that other reviewers are concerned with as we haven't had to deal with them. But the refrigerator itself is fantastic. And you can get deals less than Amazon's price.

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