Samsung RS263TDRS 26 Cu. Ft. Stainless Steel Side-By-Side Refrigerator - Energy Star

I have owned a Samsung fridge and have had nothing but problems with it. Samsungs I have found out have notoriously had cooling problems especially with the coils freezing. Don't just take my word for it, look up class action on Samsung fridges. I tried repairing this fridge twice with appliance repair companies to no avail. Once your fridge stops properly cooling, it more than likely will cost you less to buy another brand. I hate giving this fridge a bad review as I loved the design of the fridge and Samsung brand products in general but unfortunately they havent really figured out how to make a reliable fridge. For the cost of these appliances, you should get more than a year or so of reliable use.

There are several models involved in the class action, not just my model. So you can judge for yourself on whether you want to purchase a Samsung fridge but I wanted to share my experiences with Samsung brand refrigerators and put the information out there about the known defect.

The compressor makes a loud noise when it runs and is very noticeable. It's noisy. We called out a technician to fix it. He ordered a new "panel" that he said was rattling. They came and changed it and guess what? It's still noisy. The compressor is just a very low grade part and there is no sound insulation around it. Did I mention it's really noisy? I'll be surprised if this thing lasts one year. The buttons on the front panel to change from water to ice and back, don't work very well. I find myself pressing in multiple places multiple times to get what I need and only after bending over, cursing, then just holding my mouth right, the thing will actually switch to what I need. The ice-maker can only be described as an absolute grade-A piece of junk. It always crushes the ice, even though I pressed the button 15 times to switch to non-crushed ice. We called a technician out to look at it and he said "that's just the way it was designed". I wonder from which fictitious university the "engineer" who designed it purchased his diploma. Also, due to poor design, the ice cubes are always stuck together. I think they've tried to take de-humidification (or frost free) to a new level of bad design.

On the plus side, it looks nice. This thing can be analogous to a GM vehicle. Great paint job and looks nice in the garage, however nothing but rattles and squeaks on the road.

I can safely say that this is by far the wost appliance I've ever purchased.

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