Maytag MBF2258XEW 21.9 Cu. Ft. White Bottom Freezer Refrigerator - Energy Star

• Maytag
• Maytag MBF2258XEW 219 cu ft BottomFreezer Refrigerator with 5 Adjustable SpillCatcher Glass Shelves Ice Maker GlideOut Freezer Drawer Energy Star Qualified and Electronic Temperature Controls White w Reversible Hinges
• MBF2258XEW
• Maytag - MBF2258XEW

I bought this refrigerator brand new in Feb 2008 due to I wanted a freezer on the bottom and this frig looked real nice for what my family needed but after 4 yrs on January 2, 2012 it just stop blowing cold air, though the motor was running and air was going through, all my food was de-frosted and going bad overnight. After talking with PC Richards (where I bought the item) about the problem, money-wise it was not worth fixing and would be better off buying a new frig.

The frig was nice while it lasted but 4 yrs is a bit too soon to be having any kind of problems, it was under normal use as any refrigerator for a 4 person family home. I didn't call Maytag for a repairman cause I found it would have cost even more than the PC Richards guys.

I'm going back to Whirlpool

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I normally give deserving products a good review, and Maytag products are well designed and made, and easy to purchase. But in the situation when something goes wrong, never call a Maytag repairman. They are totally incompetent. And Maytag's customer service is unresponsive and all you get is a "We value you as a customer" email. My wife has MS and takes very expensive shots that require refrigeration. Each shot cost more than a refrigerator, and I'm confined to a wheelchair, so I'm not the Mr. Fixit I once was. While we were at the doctors, our Maytag lost it's R-134 charge, on a 4 year old unit. In a hurry, because of the medicine, we called a Maytag Serviceman. When he came, he spent 10 minutes and gave us a repair estimate of $800, near the same price as the cost of a new unit, and threatened us, saying, "If we called someone else, and they charged it while it was leaking, we risk a $25,000 fine." We were looking at weeks for repair and rather than buying several $1200 shots, I opted to buy a new Whirlpool. Freon R-134 has no restrictions and no fines, even if it was used to blow off the sidewalk. Shame to junk a good refrigerator over a simple freon charge. Thanks Maytag. A refrigerator should last longer than four years. I have never heard of one that didn't.

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This are absolute crap products. They do not provide any support. Small parts fail before light bulbs. I just wanted a copy of a service manual for removing and testing the light switches--all three of which failed. Maytag would not provide any sort of support. The online users manual and parts list is it. No service information on how to remove a switch without damaging it is available.

I bought this thinking Maytag build a good product, and I am so sorry I bought it.

AVOID AVOID AVOID. Buy a product from a company that provides decent customer support.

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We purchased a Maytag refrigerator in July of 2012. It quit working in October. Maytag repairman did not have the replacement compressor that was needed. Home Depot brought us another refrigerator 10 days later. That refrigerator worked until the beginning of May 2013 (7 months later). Home Depot brought us another refrigerator 7 days later. We contacted Maytag after we received the new refrigerator and they were not willing to send us any compensation for aggravation or loss of food. Their customer service to say the least is non-responsive. We will never buy another Maytag refrigerator and we tell everyone we know not buy a Maytag refrigerator. Maytag had to know these refrigerators were defective and they should have recalled them. Home Depot Appliance manager told us there were multiple customers who had issues with these refrigerators.

There are many manufactures of appliances and our advice would be not to buy maytag!