Frigidaire Gallery FGHB2844LF, 27.8 Cubic Ft French Door Refrigerator,
Stainless Steel</n
Store-More Humidity-Controlled Crisper Drawers
SpaceWise organization system, best in class ice & water filtration system
Effortless Glide Crisper And Freezer Freezer Drawer
Crushed/Cube Ice-Dispenser Lock
4 Spill safe Sliding Shelves-Saver Technology
I bought this refrigerator in April of 2011 for a new home we purchased. The refrigerator and freezer section seems to be ok, but the ice maker was less than stellar from the beginning. At 6 months the ice maker started to make strange grinding noises and was very loud. It stopped working altogether and I called for service. Fridigaire was less than cooperative in supplying me with a service person in my area and were generally rude. The ice maker started to work again after I shut if off, cleaned out the ice tray, and let it defrost for a while. It worked at varying levels until June 2012 when it gave up all together. Fridigaire is owned by Electrolux. There is currently a class action lawsuit against Electrolux for a defective ice maker of similar design and using common parts. I am currently working on expanding this class action lawsuit to include the FGHB2844LF4 FRIDIGAIRE. I will update this review when I have more information. Meanwhile, DON'T BUY THIS PRODUCT OR ONE SIMILAR.
We've had this model since October 2010 and in that time we've had 4 service calls on it, each one resulting in multiple trips by a technician. Every technician complained what a poor design this ice maker is--"you can't make ice in a refrigerator." Either it stopped making ice or it froze up so bad it took days to thaw out. The 3rd call was placed 9 days after the one year warranty expired, so Frigidaire denied the replacement. I complained enough and they did extend the warranty for another year at least. This last call is going on 2 months since it stopped working. In that time the technician has been out 6 times and it's still not fixed. The Techline is telling him to replace the control board--again! This makes the 4th one. I've contacted the store where I bought it to see if they can intervene on our behalf. Frigidaire customer service has not been helpful. It's really too bad because I love the fridge otherwise. It's great having the large shelves and drawers. This was our first ice/water dispenser so we're really disappointed. It's really turned me off to Frigidaire.
This model looks nice and has good space however the ice maker in this unit is horrible. It worked fine for about 1 year then shot craps. We had 7-8 repair visits and after throwing part after part at it we are having to replace the unit (luckily under an extended warranty). The different techs that came out said it was a new design and is very complicated with many moving parts. The design was discontinued by Fridgidaire after this one model year.
I will not buy Fridgidaire ever again nor would I recommend it to anyone. They should have "taken this on the chin" and issued a recall on this unit. Since they chose to bury their heads in the sand I will never knowingly spend another penny on anything Fridgidaire.
I did not buy this refrigerator from Amazon, but I want to reiterate some of the other reviews here. I've had the same issue with the ice maker. I bought this refrigerator in September 2011. First, in January I think, it started leaking water through the ice and water dispenser on the door. I now have to keep a sponge under the opening so water isn't all over the place. Second, it stopped making ice. It appears that the leaking is causing the water to pool at the bottom of the ice holder. This causes the thingamajig not to turn, and it stops making ice.
I called Frigidaire customer service. They gave the names of two companies that service their appliances. The first one told me they "don't do warranty work" and hung up on me. The second one sent someone who said I needed a part that he didn't have... still waiting to hear back from him weeks later.
I also bought a Frigidaire washer and dryer when I bought this appliance. I'm having issues with those too. If I had it to do over again, they wouldn't get a dime of my money...
Save 31% Off
I'm not sure if we were lucky or they worked on issues mentioned. We've had our fridge since May 2012. It was a scratch/dent model but the dent was in the back.
About six month ago we had a hole in the water hose in back but it was so small we never noticed. We called and had a service person out within the week. I don't think this was a manufacture defect but possibly related to the storage issue at the store.
Just recently our filter finally said we should order a new one.
For the price ($1300-discounted) this was perfect for us.
No comments:
Post a Comment