Monday, May 12, 2014

Frigidaire FGHB2846L 27.8 Cubic Foot French Door Refrigerator with SpaceWise Organization System an

Frigidaire FGHB2846L 27.8 Cubic Foot French Door Refrigerator with SpaceWise Organization System and, Silver MistWe bought ours from a local dealer. Shortly after delivery it began making loud knocking noises. Turns out the ice maker had a design flaw and stopped making ice. The repairmen came out seven times over 11 months, but even after talking to Electrolux technical support the problem persisted. The culprit was a faulty computer program. The manufacturer didn't get it right the first time, so they were now on the 6th revision. Meanwhile the incessant rattling could be heard throughout the house even when the icemaker was turned off.

Be aware that the manufacturer warranty only covers parts and labor, but if it's beyond repair ----you'll be offered a replacement. Question: If the replacement is no better than the one before, what's the point? Best to ask about the store's refund policy up front. In our experience, Electrolux suffers from poor quality control, and releases refrigerators into the marketplace with serious design flaws. Corporations ought to take responsibility for their mistakes and not pass the risk on to small businesses. We are grateful our local dealer gave us a refund.

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