SquareTrade 3-Year Appliance Protection Plan ($125-150)

It is unfortunate when your favorite kitchen gadget stops working. However, I can't complain when I get a refund on the purchase price of the item. I bought a Square Trade warranty for my Zojirushi Bread Maker. It was an expensive item $148.00 before shipping and tax and I decided it was worth $20.00 to give myself an additional 3 years beyond the manufacturer's warranty. Square Trade really has their act together. I received a response to my email claim in less than 24 hours. The website is very user friendly. You can upload your receipts for the items you purchase. The process is very streamlined. My item could not be repaired and I was given several pay out payment options, which was very cool. I could have chosen an option to get an Amazon credit and I would have gotten an additional 5% added to my pay out. I decided on a PayPal option and the money was in my account in 24 hours. I am very pleased with this company. Extended warranty companies have gotten bad press for years. This company is far and above the other companies and should not be lumped in with the others. The documentation is very clear on what will and will not be covered. There are no surprises. They run specials all the time so you can always get a warranty at a discounted price. I have purchased warranties from Square Trade for several of my electronic items and highly recommend that you consider adding a warranty to any of your electronic gadgets you purchase in the future.

I have had 4 products protected with their warranty and

had two claims, one a dehumidifier and the other a Canon copier,

they refunded the price paid for both without any problem

or complicated paper work. They did what they said they

would do, excellent company.

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SquareTrade is truly a FIVE Star Company for all your electronic & appliance needs. I have purchased many products, with extended warranties, from them. ***This was my first claim***, on a convection oven, purchased on 05/30/2010. I completed the claim form online in a couple of minutes & received a postage paid label in my email. Hassle-free drop-off at UPS on 12/27/2011. Excellent customer support by Joe at SquareTrade. My Amazon account was credited. I received my new replacement oven with another 3-year warranty from SquareTrade, yesterday, on 12/30/2011. Just in time for New Year's Eve.

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Fortunately, my warranty was for 3 years. While this item began experiencing problems within 1 year after purchasing, I chose to wait until this summer to call SquareTrade about a solution. This item would cost more to repair than it would to replace, so I received a refund for the entire purchase price. I briefly spoke with a customer service representative over the telephone who informed me about the quickest processing methods. My refund arrived through PayPal a few days after SquareTrade received my paperwork. I am very happy and intend to purchase additional warranties through SquareTrade in the future.

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My Kitchen Aid Pro stand-mixer seemed to be wearing out after having owned it for about 1-1/2 years. I called Square Trade CS, spoke to their rep, chose to return it for a full refund of my purchase price...which was in the form of an Amazon gift card card plus an extra 5% over the purchase price. Square Trade paid for the return shipping & I received my gift card refund about 3 days later in my email mailbox! I'll use them again, no doubt.