The worst part of the fridge which makes it destined for failure is the location of the condenser. Underneath the fridge, and below the condenser is an unnecessary piece of cardboard which holds an uncanny amount of dust.In order to perform preventative maintenance on this fridge me and another two other individuals had to lift it up and support the unit on 2x4s first two inches up, then four inches off the ground. The cardboard was unnecessary and had to be ripped off in order to clean it. when the cardboard was removed there was dust caked up, preventing all airflow.
Such design of the condensing coil is really setting this unit up for extra strain on the compressor, waste of energy, and ultimately a costly compressor failure. They figure if you'll fork out 3 grand for a fridge, you'll probably be able to afford another one in a couple years when this one breaks.
The refrigeration aspects works well. The amount of storage is compromised by the compartments, and my wife complains about the lack of space constantly.
the ice machine is a little slow. When entertaining any more than 3 guests you will run out of ice, so I suggest freezing some for such occasions.
Worst thing is the drone idiot "service" which just repeats the same line like robots. They do not care and will not help even though it is under warranty! They act like they are programmed to find any reason to deny restoring the product to acceptable condition.
Buy Kitchen Aid 20 Cu. Ft. Stainless Steel French Door Refrigerator - KFIS20XVMS Now
After looking at the product we selected the Kitchenaid because we thought it was a strong brand. Three months after delivery the stainless steel door began showing rust spots. I called the company and was told they could do nothing for me because it was "cosmetic" and not covered. I escalated the problem as high as I could with the same answer cosmetic, not covered. This is a bad product and Kitchenaid is a poor company. Stay away from their products!
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