I purchased this unit, installed it under my counter with a few inches all around for ventilation. It took two days to approach temperature and struggles when the room temp is over 75 degrees.
After 14 months the LED failed. I paid $38 for a replacement, which was sent without instructions. Edgestar service said, "I think it might just pop out." It actually is screwed in from behind.
By 15 months, I went to get a both of white wine from the 53 degree side to find it was about 80 degrees. Now neither side cools. Edgestar customer service couldn't guess what was wrong. They suggested, "Try Googling small appliance repair and your ZIP code." I was unable to find anyone familiar with repair of thermoelectric units. I should have suspected something with a cooling unit warranty of only 90 days parts & labor and 12 months parts. Anyone want a room temperature wine storage unit? It is pretty nice looking.
I bought this product largely because it was the most visually appealing (i assumed they all were equally capable of cooling wine) and after about a year of ownership, half of the wine refrigerator broke and no longer cools the wine. It also makes a buzzing sound which is incredibly annoying and probably a fire hazard. I called Edgestar which was completely useless and could offer me no help. They actually had the nerve to tell me to find a local servicer on my own. Since i had no other alternatives, I decided to give it a shot and called 8 of them. Nobody would service an Edgestar product nor do an assessment of the issue so i could get reimbursed from my warranty company...which is another saga. The warranty services company is called Repairmaster. After approx 10 calls in to them, 4 promised call backs from supervisors that never happened i finally gave up and decided to just scrap the wine refrigerator and buy another one (they claim i'm going to receive a payment but as of this date it hasn't happened and i'm not holding my breadth). I'd also yield a note of caution on the website where i bought the product Compact Appliance since they obviously don't check into the products they are willing to sell or select warranty servicing companies that can deliver on a contract. All of these companies are relatively small and will undoubtedly be out of business if this level of product quality and service continue. PLEASE LISTEN TO MY ADVICE AND SAVE YOURSELF THE HEADACHE!!! I WASTED HOURS ON THIS!!! THIS IS THE FIRST REVIEW I'VE EVER WRITTEN IN MY LIFE --THAT IS HOW BAD AN EXPERIENCE IT WAS!!!
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Really classy look and arrived quickly, but does NOT live up to its advertised performance as one side will not hold the set temp. Manufacture acknowledges half is busted, but warranty only works if YOU pay to ship it back. Looks like EDGESTAR is having customers final test each unit.
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it have limted tenperatures (you can not go over 46 and 52 as limits) and it never stop runing. It is noise. Otherwise it keeps the wine in good temperature for a energy price.
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We purchased this wine fridge about three years ago and it worked great until just recently. A couple of weeks ago, it started a low grade hissing sound and just today we discovered that one side is not cooling. In fact, it feels very warm on that side. Obviously, we are well beyond our warrantee period so all we can do is try and call the manufacturer to see if there is anything we can do to fix it. We aren't feeling very hopeful. In any case, while it worked for 3 years, we don't believe that is a good return on an investment of $450! Our advice is: if you are going to splurge on a wine fridge, spend a little more money and get a reputable brand that will last longer.
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