Avanti WCV42DZ 24 Undercounter Dual Zone Wine Cooler

I purchased this wine cooler (on-line) because its features and size matched what I was looking for at a reasonable price. And, all but a few of the reviews I could find were favorable. However, when I did receive the wine cooler and found the right door to be misaligned (could not open), I called Avanti. Their response was that this was not repairable (it was, initially, simply a bent bottom hinge) and that it was my responsibility to ship it back (would be +/$150). I called the place that sold me the wine cooler and they set up a service call to have an Avanti authorized contractor check the cooler. This was late June, 2012. To make a long and frustrating story short, Avanti did not ship the necessary parts to repair the cooler until mid October (2012). Even then, the only reason the cooler now works is that the service tech went beyond the call of duty to take the right door apart to repair its wiring (Avanti had said the door was a sealed unit). I will say that the cooler is working just fine and meets my expectations. However, if something goes wrong during the remaining warranty or extended warranty (what a waste of money!) period I'll probably just dump the cooler and buy a higher end model locally.

I bought mine locally because I heard of terrible service, but this was the only one I could afford. I love it. It is still working great aside from one LED light not working but I haven't tried to replace it. I love having dual zone. I'm not sure that the colder zone really gets as cold as it says, but on the other hand..no one complains that the beer is hot.

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