GE 30 In. Over-the-Range 1.9 cu. ft. Stainless Steel Microwave - JVM1950SRSS

• 1000 Watts (IEC-705 Test Procedure)
• Sensor Cooking Controls Automatically Adjusts Time And Power
• Power Saver Mode Delivers A Reduction In Power Consumption
• Dimensions (WHD): 29 7/8" X 16 7/8" X 15 7/8"

Great microwave for the price. Lots of great features and power level. Replaced my old GE Spacemaker from 1989 with this one and it is like night and day. This was almost easier to install than pulling the old one out. It has lots of space inside, with a turntable and a rack. We love it so far.

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I like the microwave itself, hence the "3 Stars". They get "0" stars for Customer Service. I purchased this microwave for a new home I was moving to. It came in record breaking time to the old house I was still in, and I planned to move in about a month's time. The microwave was double packaged and one could not open it without cutting the outer box at the bottom, as instructed without ruining the outside box. I choose not to open it, since I planned to move it, and that was my first big mistake. Should have opened it anyway. The packaging was substantial, and would have been impossible to repack. I took it to my new home as I had planned and left it with my contractor to open and install. He called me and told me that there was a small dent on the door of the microwave. When I went to ask for an exchange, Amazon said the time was up for any returns or exchanges, and I could not return the item. I was only a day or two over the limit of returns. I WILL NEVER BUY ANY LARGE APPLIANCE or anything of that kind again from Amazon. It was sold through another Amazon store, and I emailed them about it, and they wanted pictures, etc. I was in the process of getting those pictures for them (I hadn't moved into the house, and I was only there on weekends), and in the meantime Amazon closed the process down of returning or exchanging. Very mad about this...nothing to do, but suck it up and look at the dent each day to remind me never to buy anything like this again with such an inflexible return policy.

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I bought this microwave just over two years ago. I like the features and it worked great until yesterday when it stopped heating. I went online and it seems this is a very common problem with this microwave, and not an easy fix. I would never buy another GE product since they don't appear to build things to last.

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After 2years the handle broke off. Soon after it stopped heating. Of course it's out of warranty. Deserves zero stars.